MainType 6.0 Installation Error

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ChrisW828
Posts: 8
Joined: Tue Mar 14, 2017 7:59 pm

MainType 6.0 Installation Error

Postby ChrisW828 » Tue Mar 14, 2017 8:05 pm

I want to keep using MainType 6 because I can't afford an upgrade right now. I accidentally installed MainType 7, uninstalled it, and installed MainType 6. I get an error when I try to run it now, though: Handshake error: Client protocol version is too low. Make sure you are starting the correct version.

What must I uninstall or clean out to fix this problem?

TIA

Erwin Denissen
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Re: MainType 6.0 Installation Error

Postby Erwin Denissen » Wed Mar 15, 2017 11:45 am

It can be done, but since older versions don't overwrite all more recent components (we try to move forward), it needs to be done with care.

Please be aware the MainType database is upgraded to support MainType 7. This can't be reverted to an older version, so you will loose all your font libraries, groups, tags, settings, etc. You can of course restore a backup if you did make a version 6 backup through FmsConfig.

To get up and running with a clean previous version of MainType, you need to fully uninstall MainType 7 through Windows regular uninstall feature.

In Windows 10 open the Settings menu (Start -> Settings) and go to System and then click Apps & features. Here is the Dutch version:
uninstallapps.png
uninstallapps.png (41.14 KiB) Viewed 207 times


Then remove MainType 7. You will need to fully remove it,
uninstallmt.png
uninstallmt.png (4.79 KiB) Viewed 207 times


And also let it remove the database, vault, and cache files.
uninstallmtfull.png
uninstallmtfull.png (5.38 KiB) Viewed 207 times


It is possible Windows still thinks one or more DLLs are in use, so you have to delete those manually:
C:\WINDOWS\system32\hlfontlib.dll
C:\Program Files (x86)\High-Logic FontService\sqlite3.dll

Finally install your older copy of MainType.

Note: If for some reason you didn't follow the above steps, then it might be best to first reinstall version 7, and then start all over with the above explained reinstall process.
Erwin Denissen
High-Logic
Proven Font Technology

ChrisW828
Posts: 8
Joined: Tue Mar 14, 2017 7:59 pm

Re: MainType 6.0 Installation Error

Postby ChrisW828 » Mon Apr 03, 2017 7:04 pm

Thank you for the quick response, as always. I am juggling a few things, so have been trying these in between.

Unfortunately, it didn't work.

When I deleted the second DLL, these two files still remained. Could I possibly need to delete them, too?

MT Files 170304.png
MT Files 170304.png (1.6 KiB) Viewed 153 times


Thank you.

Erwin Denissen
Moderator
Moderator
Posts: 6588
Joined: Fri Oct 04, 2002 12:41 am
Location: De Bilt, The Netherlands
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Re: MainType 6.0 Installation Error

Postby Erwin Denissen » Wed Apr 05, 2017 6:58 pm

Did you reinstall version 7 as mentioned as last resort solution?
Erwin Denissen
High-Logic
Proven Font Technology

ChrisW828
Posts: 8
Joined: Tue Mar 14, 2017 7:59 pm

Re: MainType 6.0 Installation Error

Postby ChrisW828 » Tue Apr 11, 2017 10:41 am

I did.

I reinstalled 7. Did a FULL uninstall. Deleted the DLLs. Then a friend ran CCleaner for other reasons, so it was run.

I'm giving up and just purchasing 7.0. Not great timing financially, but it's one of my favorite programs, so well worth the money. :)

Thank you for trying to help!


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