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InDesign CC 2017 will not start [Closed]

Posted: Sun Jul 22, 2018 8:07 am
by usw
Hi,

after installing the High-Logic InDesign plugin for InDesign CC 2017 the program immediately crashed after the splash screen. After de-installing the plugin InDesign started normally.

That's bad. I had great expectations of MainType especially as Extensis Suitcase Fusion which I used before had also problems (but other kinds of).

Ulrich

Re: InDesign CC 2017 will not start

Posted: Sun Jul 22, 2018 9:54 am
by Erwin Denissen
I'm sorry for the inconvenience. Our plugin usually works just fine, but so far a couple of customers have reported issues with our plugin. Unfortunately it is one of the most difficult problems to reproduce and fix.

We'll send you a private message so we can look into this.