Can't open Scanahand ...

Get help with Scanahand here. Please do not post feature requests or bug reports here.
ScrapMel
Posts: 2
Joined: Mon May 11, 2009 11:42 pm

Can't open Scanahand ...

Postby ScrapMel » Mon May 11, 2009 11:46 pm

When I try to open it I get this error:
Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access this item.

I am trying to use the trial version ... is there something I am missing?

Erwin Denissen
Moderator
Moderator
Posts: 6309
Joined: Fri Oct 04, 2002 12:41 am
Location: De Bilt, The Netherlands
Contact:

Re: Can't open Scanahand ...

Postby Erwin Denissen » Tue May 12, 2009 5:38 am

Too many things can go wrong, so please provide us with some more information.

What version of Windows you are running?

When did you start using the computer?

Do you noticed this error when you try to install Scanahand, or when you want to start the application?

Are one or more related files stored on a network drive?

Have you seen this error wit other application as well, or is this the first time?
Erwin Denissen
High-Logic
Proven Font Technology

ScrapMel
Posts: 2
Joined: Mon May 11, 2009 11:42 pm

Re: Can't open Scanahand ...

Postby ScrapMel » Tue May 12, 2009 12:36 pm

What version of Windows you are running? Vista

When did you start using the computer? had it about a month

Do you noticed this error when you try to install Scanahand, or when you want to start the application? only when I go to start the app

Are one or more related files stored on a network drive? no

Have you seen this error wit other application as well, or is this the first time? no, first time

I did go into my SpyDoctor program and clicked to 'allow' the process ... and I was able to start the application. but i just don't know why it was triggering a message to begin with?

Erwin Denissen
Moderator
Moderator
Posts: 6309
Joined: Fri Oct 04, 2002 12:41 am
Location: De Bilt, The Netherlands
Contact:

Re: Can't open Scanahand ...

Postby Erwin Denissen » Mon May 18, 2009 12:37 pm

Do send me an email, and I'll send you a special release that should solve the problem.
Erwin Denissen
High-Logic
Proven Font Technology


Return to “Scanahand - Support”

Who is online

Users browsing this forum: No registered users and 1 guest