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Failure to install font: missing CLSID key

Posted: Sat Jan 02, 2010 11:52 am
by gbjedi
Just purchased and installed Scanahand on my Windows 7 PC.
When I tried to install my first font, I got this message:
"Could not install font 'Jeremy'. Reason: The activation requires a display name to be present under the CLSID key."
Is there a soution to this?

Re: Failure to install font: missing CLSID key

Posted: Sun Jan 03, 2010 4:36 pm
by Erwin Denissen
Two options:

1) Install FontCreator 6.0.5, as it includes a more recent version of the dll that seems to cause the problem.
http://www.high-logic.com/fontcreator/F ... .5.126.exe

2) A workaround is to save the font, and then install it through Windows explorer. Just locate and select the font file, then right-click the font file and select Install from the menu.

Re: Failure to install font: missing CLSID key

Posted: Wed Mar 24, 2010 6:05 pm
by Joop Jagers
The first option doesn't work. FontCreator still requires a CLSID key.

Re: Failure to install font: missing CLSID key

Posted: Wed Mar 24, 2010 6:42 pm
by Erwin Denissen
It is an issue when running Windows x64. We will release a new version of FontCreator that solves the issue tomorrow.

Re: Failure to install font: missing CLSID key

Posted: Wed Mar 24, 2010 7:14 pm
by Joop Jagers
Great! Thanks a lot!

Re: Failure to install font: missing CLSID key

Posted: Wed Nov 14, 2012 4:30 pm
by algrass
I just upgraded to Windows 8 from Windows 7. I tried to install some of my fonts and I got a refusal saying that I am needing a CLSID key. I tried to look for an upgrade but the reply was that my version of Font Creator is already updated. My version is 6.5 build 270.
Kindly advice.

Re: Failure to install font: missing CLSID key

Posted: Wed Nov 14, 2012 4:32 pm
by algrass
Addendum:
Till yesterday my Font Creator was running under Windows 7 64 bit with no problems. Now it's running on the same laptop but with Windows 8 Pro 64 bit.
Cheers

Re: Failure to install font: missing CLSID key

Posted: Thu Nov 15, 2012 4:41 pm
by Erwin Denissen
I will look into this, and will let you know if we can come up with a solution.

Re: Failure to install font: missing CLSID key

Posted: Tue Jan 22, 2013 2:11 pm
by Erwin Denissen
I'm sorry it took so long, but we've finally solved the issue.

Please download and install the fix from this url:
http://www.high-logic.com/utils/FontInstallerSetup.exe

Do let us know your results.