How to Contact a Board Administrator While Not Logged In

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albeter
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How to Contact a Board Administrator While Not Logged In

Postby albeter » Thu Mar 12, 2009 4:59 am

I recently had the dilemma of needing to contact a Board Administrator regarding my inability to log in to the Forum, but there is no apparent way to do this without first logging in. A real “Catch 22” situation.

I was finally able to contact Erwin Denissen at High-Logic Customer Support, but it would be helpful if there was a hot-link on the Forum Log In page one could use to contact a Board Administrator in such situations.

Dave Crosby
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Re: How to Contact a Board Administrator While Not Logged In

Postby Dave Crosby » Thu Mar 12, 2009 12:19 pm

Why not just use the User Control Panel to send a private message?
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Bhikkhu Pesala
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Re: How to Contact a Board Administrator While Not Logged In

Postby Bhikkhu Pesala » Thu Mar 12, 2009 1:00 pm

The User Control Panel is only available if you're logged in as a registered user.

Any more ideas? I logged out, and couldn't find an obvious way to contact an Administrator as recommended in the FAQ.
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Re: How to Contact a Board Administrator While Not Logged In

Postby Erwin Denissen » Thu Mar 12, 2009 3:25 pm

If you have problems with the forum, please contact customer support at the address as shown on our contact page:
http://www.high-logic.com/contact.html
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