How to Contact a Board Administrator While Not Logged In

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albeter
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Location: Seattle, Washington

How to Contact a Board Administrator While Not Logged In

Post by albeter »

I recently had the dilemma of needing to contact a Board Administrator regarding my inability to log in to the Forum, but there is no apparent way to do this without first logging in. A real “Catch 22” situation.

I was finally able to contact Erwin Denissen at High-Logic Customer Support, but it would be helpful if there was a hot-link on the Forum Log In page one could use to contact a Board Administrator in such situations.
Dave Crosby
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Re: How to Contact a Board Administrator While Not Logged In

Post by Dave Crosby »

Why not just use the User Control Panel to send a private message?
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Bhikkhu Pesala
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Re: How to Contact a Board Administrator While Not Logged In

Post by Bhikkhu Pesala »

The User Control Panel is only available if you're logged in as a registered user.

Any more ideas? I logged out, and couldn't find an obvious way to contact an Administrator as recommended in the FAQ.
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Erwin Denissen
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Re: How to Contact a Board Administrator While Not Logged In

Post by Erwin Denissen »

If you have problems with the forum, please contact customer support at the address as shown on our contact page:
http://www.high-logic.com/contact.html
Erwin Denissen
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