Processing Hang up

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smarquina
Posts: 5
Joined: Fri Apr 06, 2018 9:23 pm

Processing Hang up

Post by smarquina » Fri Apr 06, 2018 9:32 pm

I have v 8.0 Professional and it always gets stuck at "Processed 3929 out of 4559 resources" I, too have installed, and uninstalled numerous times with no luck!!!!

Erwin Denissen
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Re: Processing Hang up

Post by Erwin Denissen » Fri May 18, 2018 6:43 am

I'm sorry about our late reply. Is the issue solved or do we need to look into this?
Erwin Denissen
High-Logic
Proven Font Technology

smarquina
Posts: 5
Joined: Fri Apr 06, 2018 9:23 pm

Re: Processing Hang up

Post by smarquina » Sat Jun 02, 2018 8:29 pm

It is still happening, unfortunately. It worked for a short period now it's back after I installed a few new fonts.

Erwin Denissen
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Re: Processing Hang up

Post by Erwin Denissen » Mon Jun 04, 2018 7:33 am

I've send you an email so we can further look into this issue.
Erwin Denissen
High-Logic
Proven Font Technology

smarquina
Posts: 5
Joined: Fri Apr 06, 2018 9:23 pm

Re: Processing Hang up

Post by smarquina » Tue Sep 18, 2018 10:05 pm

Hello,
I've purchased a new machine and I've installed the software on a new machine. It is happening on this machine, now. Please advise.
Stuck at 5722 out of 5984 fonts. GRRRRRRR!!! So frustrating!!

I have v 8.0.0.1135 64bit. This is happening again.

Thanks!

Erwin Denissen
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Joined: Fri Oct 04, 2002 12:41 am
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Re: Processing Hang up

Post by Erwin Denissen » Wed Sep 19, 2018 8:39 pm

We'll contact you to see if we can find a solution for this problem.
Erwin Denissen
High-Logic
Proven Font Technology

smarquina
Posts: 5
Joined: Fri Apr 06, 2018 9:23 pm

Re: Processing Hang up

Post by smarquina » Thu Sep 20, 2018 12:12 am

Thank you!

smarquina
Posts: 5
Joined: Fri Apr 06, 2018 9:23 pm

Re: Processing Hang up

Post by smarquina » Tue Sep 25, 2018 6:45 pm

Hello
Please try contacting me, again. I'm still experiencing the issue. Thanks!
MainType error.png
MainType error.png (5.54 KiB) Viewed 500 times

Erwin Denissen
Moderator
Moderator
Posts: 7350
Joined: Fri Oct 04, 2002 12:41 am
Location: De Bilt, The Netherlands
Contact:

Re: Processing Hang up

Post by Erwin Denissen » Tue Sep 25, 2018 7:14 pm

I've send you some instructions.
Erwin Denissen
High-Logic
Proven Font Technology

DanKennedy
Posts: 1
Joined: Tue Oct 02, 2018 7:04 pm

Re: Processing Hang up

Post by DanKennedy » Tue Oct 02, 2018 7:07 pm

I'm having the same issue. Hangs at "Processed 5860 out of 5900 resources". Can you send me some instructions as well?
Thanks,
Dan

Jen
Posts: 1
Joined: Tue Oct 09, 2018 11:22 pm

Re: Processing Hang up

Post by Jen » Tue Oct 09, 2018 11:25 pm

I have this same issue. Missing a couple hundred fonts as a result and is quite a deterrent to purchasing the program.

Erwin Denissen
Moderator
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Posts: 7350
Joined: Fri Oct 04, 2002 12:41 am
Location: De Bilt, The Netherlands
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Re: Processing Hang up

Post by Erwin Denissen » Wed Oct 10, 2018 9:51 am

I've send you some instructions.
Erwin Denissen
High-Logic
Proven Font Technology

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