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[CLOSED] import image error
Posted: Thu Dec 21, 2023 6:09 am
by rahmi_rt
If I import a large image in fcp version 15, it gives this error message.
There is no problem in fcp version 14.
- sii1.jpg (198.72 KiB) Viewed 2329 times
Re: import image error
Posted: Thu Dec 21, 2023 7:13 am
by Bhikkhu Pesala
Can you share the image with us, or tell us more about its dimensions in pixels, and number of colours?
Re: import image error
Posted: Thu Dec 21, 2023 1:17 pm
by rahmi_rt
- silUntitled-1.jpg (89.98 KiB) Viewed 2310 times
Re: import image error
Posted: Thu Dec 21, 2023 2:08 pm
by Bhikkhu Pesala
That image looks much larger than you need to create a glyph. Try resizing it first by 25% before importing it.
Re: import image error
Posted: Sat Dec 23, 2023 2:19 pm
by rahmi_rt
Can you fix the fcp15 version like the fcp14 version. Otherwise I will use version 14.
Re: import image error
Posted: Sat Dec 23, 2023 2:49 pm
by Erwin Denissen
Use any version you want, as long as you own a legitimate license, but as far as I know you have been using our software for over 20 years and never paid for it.
The tiff files we have work just fine, so we can't reproduce the issue without your original file.
Re: import image error
Posted: Sat Dec 23, 2023 5:11 pm
by rahmi_rt
I do not use it regularly or professionally or commercially. I use it occasionally as a hobby.