Page 1 of 1

cannot start up InDesign CC 2017 after install plugin [Closed]

Posted: Wed Jan 31, 2018 8:57 am
by YEU
cannot start up InDesign CC 2017 after install MainType 8 plugin.
InDesign CC 2018 works perfect after install MainType 8 plugin.
Deinstall MainType 8 plugin can start up InDesign CC 2017 back again.

Re: cannot start up InDesign CC 2017 after install plugin

Posted: Wed Jan 31, 2018 9:13 am
by Erwin Denissen
I'm sorry about the inconvenience. Does InDesign show an error message?

Re: cannot start up InDesign CC 2017 after install plugin

Posted: Wed Jan 31, 2018 2:52 pm
by YEU
When start up InDesign the start up screen shows initialization... and stops without error message.

Re: cannot start up InDesign CC 2017 after install plugin

Posted: Wed Jan 31, 2018 3:48 pm
by Erwin Denissen
We'll contact you to see if we can find a solution.

Re: cannot start up InDesign CC 2017 after install plugin

Posted: Wed Mar 07, 2018 9:07 am
by YEU
YEU wrote: Wed Jan 31, 2018 8:57 am cannot start up InDesign CC 2017 after install MainType 8 plugin.
InDesign CC 2018 works perfect after install MainType 8 plugin.
Deinstall MainType 8 plugin can start up InDesign CC 2017 back again.
after install recent update MainType 8.0.0.1132, I also cannot start up InDesign CC 2018 with plugin anymore.
It works perfect without Font Handler plugins.

Re: cannot start up InDesign CC 2017 after install plugin

Posted: Wed Mar 07, 2018 9:28 am
by Erwin Denissen
That is really strange as the plugin hasn't been changed.

Maybe your anti-virus software is causing the problem.