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I'd like to get a refund
Posted: Wed Mar 09, 2022 12:34 pm
by Sue94
I bought the scanahand on 05 Mar, but until today, I haven't received the registration code. So I'd like to get a refund.
I made a ticket, but no one has gotten back to me.
Please assist in getting a refund.
Re: I'd like to get a refund
Posted: Wed Mar 09, 2022 1:01 pm
by Bhikkhu Pesala
When did you submit the ticket? The 5th and 6th were the weekend, so today is only the third working-day since you bought Scanahand.
Re: I'd like to get a refund
Posted: Thu Mar 10, 2022 3:23 am
by Sue94
Hi,
I just received the registration code, and the customer service team stated there was an issue with the server.
Thanks.
Re: I'd like to get a refund
Posted: Thu Mar 10, 2022 8:42 am
by Bhikkhu Pesala
Good to hear that you got it sorted. Enjoy using Scanahand.
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