Search found 3735 matches

by Erwin Denissen
Wed May 23, 2018 8:45 am
Forum: MainType - Support
Topic: moving & dragging fonts not working
Replies: 1
Views: 4

Re: moving & dragging fonts not working

Are you dragging from within MainType, e.g. from one group to another? The groups panel supports drag and drop operations. You can drag groups to change their position, or drag fonts from any view into a group. The normal operation is to copy fonts, but you can press the CTRL key while drag/dropping...
by Erwin Denissen
Fri May 18, 2018 11:20 am
Forum: FontCreator - Support
Topic: Importing Glyphs problem
Replies: 7
Views: 86

Re: Importing Glyphs problem

To use another scaling factor, do change the Pixels per em option.

To change the vertical position, do change Origin Y.
by Erwin Denissen
Fri May 18, 2018 6:43 am
Forum: MainType - Support
Topic: Processing Hang up
Replies: 1
Views: 58

Re: Processing Hang up

I'm sorry about our late reply. Is the issue solved or do we need to look into this?
by Erwin Denissen
Thu May 17, 2018 1:34 pm
Forum: FontCreator - Support
Topic: Importing Glyphs problem
Replies: 7
Views: 86

Re: Importing Glyphs problem

Since the way size and position of imported vector based image has changed over the past couple of versions, it is important to know you're using the latest version of FontCreator, which is currently FontCreator 11.5. You can change position and scale factor within the Options dialog: ImportOptions....
by Erwin Denissen
Tue May 15, 2018 8:10 pm
Forum: MainType - Support
Topic: Confused - Delete Font From Directories
Replies: 2
Views: 38

Re: Confused - Delete Font From Directories

There are two ways to manage your fonts in MainType. You can use virtual groups or keep-in-sync folders. A virtual group doesn't really contain the fonts, but it uses a database. It takes only a couple of bytes to add a font to a group, so hardly uses disk space. On the other hand you can use keep-i...
by Erwin Denissen
Sun Apr 29, 2018 5:31 pm
Forum: MainType - Support
Topic: Delete old versions of system fonts
Replies: 2
Views: 57

Re: Delete old versions of system fonts

Yes, you can safely delete the old versions.
by Erwin Denissen
Sun Apr 29, 2018 10:37 am
Forum: General Font Discussions
Topic: Getting Fonts Accepted by MyFonts.com
Replies: 4
Views: 76

Re: Getting Fonts Accepted by MyFonts.com

We know several of our customers are selling their fonts through MyFonts.com. For example:
MyFonts.com - Dinzy Minzy made it into the top 50 “Hot New Fonts”

Currently MyFonts.com seem to have a huge delay in accepting new fonts due to issues with their new upload platform.
by Erwin Denissen
Fri Apr 27, 2018 6:49 pm
Forum: MainType - Support
Topic: Installation Failed
Replies: 5
Views: 80

Re: Installation Failed

I agree it is up to you to decide if the upgrade price is right for you, but keep in mind our main competitor charges $119.95 for Suitcase Fusion 8, and the upgrade costs $59.95. Even without the issues you mention, it is highly recommended to upgrade as MainType 8 comes with many improvements, and ...
by Erwin Denissen
Wed Apr 25, 2018 2:57 pm
Forum: MainType - Requests and Enhancements
Topic: Typekit & Google?
Replies: 4
Views: 67

Re: Typekit & Google?

We will look into the possibility of including support for Google Fonts. In the mean time it would be great if other users of our font manager would comment on this as well.
by Erwin Denissen
Wed Apr 25, 2018 2:49 pm
Forum: MainType - Requests and Enhancements
Topic: Photoshop and Illustrator Plugins
Replies: 4
Views: 68

Re: Photoshop and Illustrator Plugins

It is good you let us know you are in need of these plugins, as it will become more likely to add support for this in a near future update.
by Erwin Denissen
Mon Apr 23, 2018 7:34 am
Forum: MainType - Support
Topic: Font Previews
Replies: 10
Views: 158

Re: Font Previews

Yes, the one I found previewed in MainType, was installable, but didn't work correctly in Word. Is there a font cache that should be rebuilt? I would be surprised, but it is possible a font cache is corrupt. A decade ago we wrote a post about how to clear the font cache, but I'm not sure it is rele...
by Erwin Denissen
Sun Apr 22, 2018 7:47 am
Forum: MainType - Support
Topic: Installation Failed
Replies: 5
Views: 80

Re: Installation Failed

We can't tell why it fails, but there are two options that will solve the problem. Either start from scratch with a clean font database, thus a full uninstall and reinstall of MainType 7. Alternatively upgrade to version 8, as it contains numerous bug fixes and improvements, which most likely also s...
by Erwin Denissen
Sat Apr 21, 2018 9:01 pm
Forum: MainType - Support
Topic: Font Previews
Replies: 10
Views: 158

Re: Font Previews

I've come across another issue that seems linked to this one. I've noticed that some of the fonts that I've deleted are showing as able to be installed. They preview and show samples and character sets, and if I select install, they seem to do so. In Word, the font previews but when applied it show...
by Erwin Denissen
Wed Apr 18, 2018 8:33 pm
Forum: MainType - Support
Topic: MainType Doesn't Synchronize Newly Added Font Folder
Replies: 2
Views: 50

Re: MainType Doesn't Synchronize Newly Added Font Folder

The fonts are not valid as the font checksum within the head table is incorrect.

I thought Windows would refuse such fonts, but maybe Windows 10 isn't that strict. Anyway it is best to notify the font vendor so they can fix this issue.
by Erwin Denissen
Wed Apr 18, 2018 7:01 pm
Forum: MainType - Support
Topic: MainType Doesn't Synchronize Newly Added Font Folder
Replies: 2
Views: 50

Re: MainType Doesn't Synchronize Newly Added Font Folder

It seems MainType fails to open the fonts. Can you send them to us so we can fix the issue?