Search found 21 matches

by linkot
Wed Aug 31, 2016 4:40 am
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Re: Registry Error

As per your request, we exchanged several private email messages (and many screenshots) without resolution. I hope my decision to opt out of downloading and installing a tool to allow access to my PC didn't have a bearing on the inability to resolve my issue. I last heard from you on 24 Aug. Please ...
by linkot
Mon Aug 22, 2016 2:08 pm
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Re: Registry Error

Erwin Denissen wrote:We will contact you to resolve this issue.
Thank you! I imagine you will contact me by email?
by linkot
Thu Aug 18, 2016 10:45 pm
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Re: Registry Error

linkot wrote:In answer to your question ... I have
Version 7.0.0 (build 1012)
I checked for updates "No updates found"
I need help here ... should I use another support method?
by linkot
Thu Aug 18, 2016 5:33 am
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Re: Registry Error

I have ...
Version 7.0.0 (build 1012)
I checked for updates "No updates found"
by linkot
Wed Aug 17, 2016 3:54 pm
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Re: Registry Error

Thank you for your comments, much appreciated. Actually, I didn't add the path it was part of the automation when I added fonts, or when the system fonts were recognized automatically. I'm opting to ignore the error as suggested ... seems to be the safest solution. The first part of my issue remains...
by linkot
Sat Aug 13, 2016 5:57 pm
Forum: MainType - Support
Topic: Registry Error
Replies: 11
Views: 3261

Registry Error

I added a new font folder and it's no where to be seen ... and I continue to get the same Registry Error ... I use the Registry Fixer and 'fix it' but it keeps coming back. Name: Generic - Path: C:\Program Files (x86)\Common Files\Abobe\SING\MarkII\Generic.otf - Error: Installed, bt not loaded - Inf...
by linkot
Fri Apr 29, 2016 6:55 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Strange. What is the file location of those resources? I "think" I'm getting a better understanding ... the files are on Seagate Backup, which is not plugged in (USB) and open. Do I need to open the portable backup and somehow point to it within MainType? Yep! :D Worked like magic ... plugged the S...
by linkot
Fri Apr 29, 2016 6:49 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Erwin Denissen wrote:Strange. What is the file location of those resources?
I "think" I'm getting a better understanding ... the files are on Seagate Backup, which is not plugged in (USB) and open. Do I need to open the portable backup and somehow point to it within MainType?
by linkot
Fri Apr 29, 2016 6:11 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

High-Logic successfully placed all my fonts in MainType. Is there a way to see the log? The readout indicated "97 Invalid Fonts" and I would like to find them and delete. There is no log, but select Invalid Font Resources from the Tools menu to view and delete the invalid fonts. Under "Invalid Font...
by linkot
Fri Apr 29, 2016 5:12 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

High-Logic successfully placed all my fonts in MainType. Is there a way to see the log? The readout indicated "97 Invalid Fonts" and I would like to find them and delete. There is no log, but select Invalid Font Resources from the Tools menu to view and delete the invalid fonts. Under "Invalid Font...
by linkot
Fri Apr 29, 2016 4:58 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Now that I can easily see my collection, I see duplicates, is it safe to just delete them from MainType? I uploaded from a portable backup so the fonts are not actually installed on my computer (other than in MainType). Would I select, "Remove font(s) from MainType. MainType will also keep ignoring...
by linkot
Thu Apr 28, 2016 10:50 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Let us know your results. High-Logic successfully placed all my fonts in MainType. Is there a way to see the log? The readout indicated "97 Invalid Fonts" and I would like to find them and delete. Now that I can easily see my collection, I see duplicates, is it safe to just delete them from MainTyp...
by linkot
Thu Apr 28, 2016 3:46 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Valuable information, thank you! I have 358 Active Fonts (came installed, all except one). Now I can rest assured that I won't overload the system :D
★★★★★ Support, for sure! Thank you!
by linkot
Thu Apr 28, 2016 2:50 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Is there a maximum number of fonts High-Logic MainType can handle that I should be aware of? Our font manager is the only one that can actually handle a serious font library! But in the end it depends on your hardware. In general MainType can easily handle over 50K of fonts. Some customers have ove...
by linkot
Thu Apr 28, 2016 1:45 pm
Forum: MainType - Support
Topic: Add new collection
Replies: 16
Views: 3811

Re: Add new collection

Please excuse the forum posting along with the email support request. I didn't realize how well the forum was monitored. Thank you for such a fast reply. Thank you for the path to font folders, I'm presently adding my first font collection! It wasn't clear to me in the PDF Manual ... I was going to ...