Font Forum

The email address you used to register at this forum doesn't match any email addresses we received from PayPal orders, so I can't even further help. So you must have a different email address at PayPal, and we obviously send the font to that address. I could try to find the order and the font throug...

The font is always send to your email address as used by your PayPal account.

Have you tried the Font Retrieval page:
http://www.yourfonts.com/myfont.html

Currently there are a couple of features not fully supported as mentioned here:
Unsupported OpenType Layout Features

Maybe your fonts requires one of those.

Can you please send me a font made with Volt which does work so I can find out what goes wrong?

Jens Kutilek discovered that CFF-flavoured OpenType fonts with a upem other than 1000 scale incorrectly when printed or saved/exported as PDF.

Thank you very much. It is working now. It seems that the automatic character range update feature was removing the JIS range, as it seems you noticed. Yes, that is correct. I'm glad to know that solved the issue. Unchecking that box solves the problem. Thanks again. You are welcome! I will send yo...

This bug affects all multi-mapped glyphs. We will fix this one with the next upcoming release.

We do keep an eye on this, but we have no plans to add support for WOFF2 for the short term.

I've jst received the font files and have noticed a possibly cause for this issue. Your original font has a specific codepage set, and that one is missing from your latest version. Try to see if this helps: Go to the Font Properties dialog, and select the Ranges tab. codepage1.png Click the Edit but...

Do send the project file to us, and we'll try to solve the problem.

No, you can't merge your font databases and/or vaults. You can create a backup through FmsConfig, as available from Windows start menu -> High-Logic MainType First stop the service on the Status tab to enable the backup options: stopfontservice.png Next create the backup: maintypebackup.png Then cop...

The Preview panel only supports pair adjustments, but it looks perfect to me within the OpenType Designer:
Do you seem something different?

As Bhikkhu Pesala pointed out, you will need FontCreator 8 to have advanced kerning support (GPOS pair adjustment and much more).

I will contact you on Monday to resolve the issue.

Yes, that is the glyph limit for fonts. Nothing we can do about that.

It is best to upgrade to version 8, but for existing customers of version 7 we will try to repair the project file. Do send the project file through our ticket system and we'll look into it.