[CLOSED] Font causing system to blue screen

Hello,

I just purchased FontCreator and it did exactly what I needed. I was able to easily combine many glyphs from 2 different fonts into one.

I am able to install and use the fonts fine but my computer blue screens when I try to embed the fonts using Flash Professional CS 6. I’m using 2 fonts (normal & bold) that have 2629 glyphs each. I did a lot of copy and pasting between fonts to create them both. I blue screened 3 times in a row so far right when CS6 tries to embed the fonts.

Please help!

Here’s the crash info:


  •                                                                         *
    
  •                    Bugcheck Analysis                                    *
    
  •                                                                         *
    

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c4cf3020, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960001a603e, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:



Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032f8100
fffff900c4cf3020

FAULTING_IP:
win32k!memmove+25e
fffff960`001a603e 48894118 mov qword ptr [rcx+18h],rax

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: Flash.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff8800f091210 – (.trap 0xfffff8800f091210)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe0a0000007d0 rbx=0000000000000000 rcx=fffff900c4cf3008
rdx=fffffffffbc9b550 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001a603e rsp=fffff8800f0913a8 rbp=0000000000000010
r8=0000000000000030 r9=0000000000000001 r10=ffffe0c6000007a6
r11=fffff900c4cf2ff8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
win32k!memmove+0x25e:
fffff960001a603e 48894118 mov qword ptr [rcx+18h],rax ds:4320:fffff900c4cf3020=???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000313ebf0 to fffff800030c0bc0

STACK_TEXT:
fffff8800f0910a8 fffff8000313ebf0 : 0000000000000050 fffff900c4cf3020 0000000000000001 fffff8800f091210 : nt!KeBugCheckEx
fffff8800f0910b0 fffff800030becee : 0000000000000001 fffff900c4cf3020 fffff8800f091400 fffff900c4cf2fe0 : nt! ?? ::FNODOBFM::string'+0x4518f fffff8800f091210 fffff960001a603e : fffff96000299230 fffff900c4cf2fc0 0000000000000006 fffff900c3847780 : nt!KiPageFault+0x16e fffff8800f0913a8 fffff96000299230 : fffff900c4cf2fc0 0000000000000006 fffff900c3847780 fffff960002989fc : win32k!memmove+0x25e fffff8800f0913b0 fffff9600036392e : 0000000000000a85 fffff900c4cf2fe0 0000000000000000 fffff900c4ce3008 : win32k!EPATHOBJ::bClone+0x138 fffff8800f091400 fffff96000140a4b : 000000000000e499 fffff900c302fca0 000000000000e499 fffff880000008f5 : win32k!RFONTOBJ::bInsertMetricsPlusPath+0x17e fffff8800f091540 fffff9600013cfb7 : fffff8800f09e499 fffff8800f091a68 0000000000002638 fffff900000008f5 : win32k!xInsertMetricsPlusRFONTOBJ+0xe3 fffff8800f091610 fffff9600013cc58 : fffff8800f091b40 fffff8800f091a68 fffff900c0081014 0000000000000431 : win32k!RFONTOBJ::bGetGlyphMetricsPlus+0x1f7 fffff8800f091690 fffff9600013c648 : 0000000000000000 fffff8800f091830 fffff900c0168010 0000000000000008 : win32k!ESTROBJ::vCharPos_H3+0x168 fffff8800f091710 fffff9600013db0d : 0000000041800000 0000000000000000 0000000000000001 fffff8800f091830 : win32k!ESTROBJ::vInit+0x350 fffff8800f0917a0 fffff9600013d7bb : fffff8800f091ca0 fffff900c302fca0 0000000000000000 00000580ffffffff : win32k!GreGetTextExtentExW+0x275 fffff8800f091a60 fffff800030bfe53 : ffffffff00000004 e03000090b352867 0000000000000000 00000980ffffffff : win32k!NtGdiGetTextExtentExW+0x237 fffff8800f091bb0 0000000074b720ea : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13 000000000008e2f8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : 0x74b720ea


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!memmove+25e
fffff960`001a603e 48894118 mov qword ptr [rcx+18h],rax

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: win32k!memmove+25e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53f7e73f

FAILURE_BUCKET_ID: X64_0x50_win32k!memmove+25e

BUCKET_ID: X64_0x50_win32k!memmove+25e

Followup: MachineOwner

You need to send the font to the program’s author, Erwin Denissen.

Thank Bhikkhu. I don’t have his email so I submitted the font with a ticket on the support page.

We have investigated the reported issue, but (fortunately) we couldn’t find any issues related to the font.

So (given the fact more people seem to have problems with fonts and Flash) we suspect this is a bug in Flash, so please report it to Adobe and keep us informed.

Alternatively, numerous font related bugs have been fixed with Adobe Flash Professional CC, so maybe you could try to see if upgrading helps.

Thank you Erwin for taking the time to confirm the font was fine. I will pursue this issue with Adobe. Wish me luck :slight_smile:

A week might be too short to expect an answer from Adobe, but did you receive a reply from them?