# Error message unreadable when trying to generate

**URL:** <https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705>\
**Category:** Scanahand - Support\
**Created:** [November 13, 2026, 6:27am UTC](https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705 "2026-11-13T06:27:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JoshuaMunoz](https://forum.high-logic.com/letter_avatar_proxy/v4/letter/j/35a633/32.png) [@JoshuaMunoz](https://forum.high-logic.com/u/JoshuaMunoz)\
**Post date:** [November 13, 2026, 6:27am UTC](https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705/1 "2026-11-13T06:27:00Z")

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Basically title. This is what I see when I try to generate a font based on a graphic someone generated for me.

 ![Screenshot_1](https://forum.high-logic.com/uploads/default/original/2X/7/7d929ef841fff69dc895bd8cb3bfa4b130df4a2f.png)

This is my template - I should also note, the gold letters have white outlines. I’m also not sure how to get those to show up in the font.

 ![PantherOnDark](https://forum.high-logic.com/uploads/default/original/2X/d/d2fab84ae1f87d97c063088677dcb06ba79fb988.jpeg)

Any help is appreciated. Thank you.

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**Author:** ![ErwinDenissen](https://forum.high-logic.com/user_avatar/forum.high-logic.com/erwindenissen/32/9430_2.png) [@ErwinDenissen](https://forum.high-logic.com/u/ErwinDenissen)\
**Post date:** [November 13, 2026, 10:11am UTC](https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705/2 "2026-11-13T10:11:48Z")

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The error message appearing inside the button is a bug on our side. We’ll look into that.

As for the template, the outlines of the letters are too light for Scanahand to detect, so they are all ignored.

Try using solid black letters on a white background. Scanahand is designed to detect shapes, not colors, so the gold fill and white outlines cannot be preserved in the generated font.

 ![image](https://forum.high-logic.com/uploads/default/original/2X/d/dd55c0ac3a8b77a133443edcf2d8235bb7c91a2d.png)

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<div class="post-metadata">

**Author:** ![JoshuaMunoz](https://forum.high-logic.com/letter_avatar_proxy/v4/letter/j/35a633/32.png) [@JoshuaMunoz](https://forum.high-logic.com/u/JoshuaMunoz)\
**Post date:** [November 13, 2026, 1:37pm UTC](https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705/3 "2026-11-13T13:37:57Z")

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Rats. Would a different program be better for this? Or is having this sort of font (in any way) not possible? I have another that’s purple and gold outlines. If I just need to manually drag letters around, I can do that - was just trying to make an actual font for ease in the future.

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**Author:** ![ErwinDenissen](https://forum.high-logic.com/user_avatar/forum.high-logic.com/erwindenissen/32/9430_2.png) [@ErwinDenissen](https://forum.high-logic.com/u/ErwinDenissen)\
**Post date:** [November 13, 2026, 1:39pm UTC](https://forum.high-logic.com/t/error-message-unreadable-when-trying-to-generate/13705/4 "2026-11-13T13:39:14Z")

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If you want to make a color font, then Scanahand is not the right software.

You can use FontCreator to make color fonts, see:  
[Create OpenType Color Fonts](https://www.high-logic.com/font-editor/fontcreator/tutorials/create-opentype-color-fonts)