MAIN TYPE IS CRASHING! Please Help

MainType has been my favorite font viewer for it’s subfolder viewing.

Not too long ago, the program started acting really screwy. It starts up - loads a few fonts for viewing then stops and crashes.

Im on a Dell PC Intel core 2 quad with 4GB of Ram, plenty of disk space, with regular cleaning, and running on windows xp.

I’ve trying uninstalling, and re-installing, repairing, powering down and restarting my desktop… and still nothing.

I have had to move to font expert for the time being… the search feature is nice… but it’s very frustrating without the subfolder viewing.

Does anyone know what could be going wrong? If not - do you know of a program like maintype that features a subfolders view?

Last time someone came to me with a similar problem, it was because he was using a cracked version of our software. The illegal version also contained a virus that destroyed several critical system files, so in the end he had to reinstall Windows. Now he is a paid and happy customer. Please make sure you download our software from a legitimate site, preferable from high-logic.com.

Please send me a private message, so I can identify you as a customer, and then I’ll send you a link to a special build of MainType.

I have a purchased copy and am still experiencing problems. What can I do to fix this problem? Please help

I’ve just send a private message to you, that has a link to an upcoming release of MainType. Do let us know your results.

After receiving a special build of MainType - The program is running great. Thanks for your help Erwin!

Thanks for letting us know. I’m glad to know the special build did solve the problem. Enjoy the software!

Erwin, I also neeed a “special build” :smiley:
(It is just for the Ego, but …)

No problem. If you have a valid license for MainType, do contact me and I’ll send you the link to the special build.

I think i need the special build too. MT goes into this loop with an alert box “Windows - no disk” “exception processing message.”

do I just email support?

I just send you the download link for MainType 2.2.

Do let us know if this solves the problem.

Hi Erwin,

Don’t know if this is related to the OP issue, but I just downloaded the trial version of MainType and when I interact with the app, or even when I open other apps, I get a dialog that says, “Not enough storage is available to process this command.” I’m running XP SP3 on an Intel quad box with 3GB of RAM, so I don’t think I’m underpowered. Any idea what the problem might be?

I’m obviously not a paying customer yet, since I’m using the trial version, but I’d sure love to be able to actually try it :slight_smile:

Thanks.

Roy

Hello, My Main Type is crashing too. I downloaded the trial, used it quite happily for 30 days, took another ten days to think it over, decided to purchase and received my registration via eMail. Ever since registration, it’s just crash, crash, crash. Seconds after launching the software freezes and windows reports that its not responding. I’ve tried re-installing, re-booting, everything I can think of, but ever since I registered earlier this evening, the software just keeps freezing up right after it’s launched and finished building the list of fonts installed on my Windows XP.

Thank you in anticipation of all of your consideration. Please help.

Are you running the latest release of MainType? At the moment it is MainType version 3.0.0.126 as available from our download page.

Yes, I’m running Version 3.0.0.0.126.

Hi Erwin,

I think you helped me before where my maintype was crashing and you sent me a link. Well my computer broke and I got a new one and It’s doing the same thing. Seems like my messages and previous post where deleted. It was around last year end of march.

Let me know if you can help :frowning:

What version of MainType have you installed?

What version of Windows are you running?

I think I had 2.1.1. or something like that. I re-installed it.
And I am now running Win 7.

Any Help?

Without knowing the details it is wise to upgrade to MainType 3.

At the time MainType 2.1.1 was released (in 2007) Windows 7 was not available, so we can’t guarantee MainType 2 works with Windows 7. As soon as Windows 7 was released (at the end om 2009) we did do our best to verify MainType 2 did continue to work with that version of Windows. Because most features were still working, and the fact we were already developing MainType 3, we decided to focus on Windows 7 with MainType 3.

Will my serial number work with Maintype 3?