Open times ?

Hi living in Ecuador and another timezone :slight_smile: Wonder how your support and service for webshop are open? Have sent request for crossgrade regarding MainType and feals quite urgent… thought you had 24-7 :smiley:

It is 9:30 pm here in the UK, and 10:30 pm in the Netherlands where Erwin is based. As far as I know, he is the only one who can process orders, so you may have to wait another 12 hours yet.

I help out in my free time, but I am just another user, so I can nothing about orders.

I was away this evening and just sent the OP a message.

Ha ha… I’m very impressed anyway. Like the service minded athitude :slight_smile: Thanks to all… I now have the MainType Professional, looks great so far…