Page 1 of 1

Reenable the font preview

Posted: Wed May 17, 2017 2:56 pm
by veedub427
I'm having this same issue. The Preview is not "previewing" and in characters it says "font not available". What am I missing?

Re: Reenable the font preview

Posted: Wed May 17, 2017 5:07 pm
by Bhikkhu Pesala
From where did you download MainType, and which version are you using?

The current release version is 7.0 build 1032. Check in Help, About, and Check for Updates.

Re: Reenable the font preview

Posted: Thu May 18, 2017 2:46 pm
by veedub427
From the high-logic website. I've attached a screen shot.

Re: Reenable the font preview

Posted: Thu May 18, 2017 3:56 pm
by Bhikkhu Pesala
Is the Eye icon enabled?

You seem to have a lot of fonts with errors (the blue icons) but the green one is installed.

Have you checked for font errors from the Tools menu?

Re: Reenable the font preview

Posted: Thu May 18, 2017 5:51 pm
by veedub427
Maybe I'm just too new to know what i'm doing! :) Now those in a red state are previewing but nothing in green

Re: Reenable the font preview

Posted: Thu May 18, 2017 6:18 pm
by Bhikkhu Pesala
You don't have a lot of fonts in your library. I suggest uninstalling MainType, deleting all of the databases, then reinstall and remake your groups and tags.

Re: Reenable the font preview

Posted: Fri May 19, 2017 8:57 am
by Erwin Denissen
We are very sorry about the inconvenience.

We've had a couple of customers with the same issue, so it seems like a bug to me. There is one customer who is currently working with us to locate and fix the issue. If that doesn't help, we'll contact you to see if we can mutually solve the issue.