Missing Font Preview after Windows creators update

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orion128
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Missing Font Preview after Windows creators update

Post by orion128 » Sun Jun 25, 2017 12:23 pm

I updated my Windows to Creators Update a couple of days ago.
Since then, I can not use the program properly because the Fonts Preview and Characters preview options do not work.
I attached a screenshot:
Image

Can someone solve this problem?
Thank you!

Bhikkhu Pesala
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Re: Missing Font Preview after Windows creators update

Post by Bhikkhu Pesala » Sun Jun 25, 2017 12:55 pm

No such problems here. Have you tried Check for Updates on the Help menu?
My FontsReviews: MainTypeFont CreatorHelpFC11.0 Pro + MT7.0 @ Win10 1709

orion128
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Re: Missing Font Preview after Windows creators update

Post by orion128 » Sun Jun 25, 2017 1:59 pm

Yes, i tried, but my software is up to date.

MikeW
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Re: Missing Font Preview after Windows creators update

Post by MikeW » Sun Jun 25, 2017 2:40 pm

There are all sorts of reports about various font managers flaking out after the Creators update, as well as traditionally installed fonts not surviving a reboot, etc. But this is the first report I've read about MT.

There are various remedies proposed. For some people those remedies worked, for others not so much. Ultimately I think this is something that Microsoft bunged up and will need to fix. Because I've just read these posts on other forums in passing, there isn't one I can really point you to, but I would think a good Google search may well find some.

Mike

Erwin Denissen
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Re: Missing Font Preview after Windows creators update

Post by Erwin Denissen » Sun Jun 25, 2017 3:15 pm

We'll look into this after the weekend and might contact you if we have more questions or require some more assistance.
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orion128
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Re: Missing Font Preview after Windows creators update

Post by orion128 » Sun Jun 25, 2017 4:52 pm

Erwin Denissen wrote:
Sun Jun 25, 2017 3:15 pm
We'll look into this after the weekend and might contact you if we have more questions or require some more assistance.
Thank You Erwin!

soprisprinting
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Re: Missing Font Preview after Windows creators update

Post by soprisprinting » Tue Jun 27, 2017 8:44 pm

This is definitely an issue with the Microsoft Creators update. After I've restarted/shutdown my computer I have to go into Main Type and deactivate my font set and then reactivate it. This has only been an issue since the Creators Update. I ended up doing a total fresh reinstall of Windows because of this problem and it still persists. Main Type isn't the only font editor that is effected. I tried a trial of Extensis Fusion (which isn't as good, save for the easy access to Google Fonts) and it had the same issue. I can only assume with all the designers effected that Microsoft knows of this issue and is working on it.

I saw one post on Microsoft's forums where one person had success by remapping the file permissions on the fonts so that the user group Everyone would have Full Control. I have been unsuccessful in changing or even accessing the file permissions on anything in the Windows Font Folder myself.

orion128
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Re: Missing Font Preview after Windows creators update

Post by orion128 » Mon Aug 14, 2017 3:43 pm

Anyone find a solution?
I can't use the program and work normally.

MikeW
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Re: Missing Font Preview after Windows creators update

Post by MikeW » Mon Aug 14, 2017 6:37 pm

Microsoft is aware of the issue and supposedly there will be a fix in the fall update.

Erwin Denissen
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Re: Missing Font Preview after Windows creators update

Post by Erwin Denissen » Tue Aug 15, 2017 5:38 am

orion128 wrote:
Mon Aug 14, 2017 3:43 pm
Anyone find a solution?
I can't use the program and work normally.
We're running the same creator update and MainType runs just fine.

If this is indeed a Microsoft issue, then we can't do much about it. Nevertheless I'll contact you to see what we can do to help.
Erwin Denissen
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