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Open times ?

Posted: Wed Jul 26, 2017 8:12 pm
by Glyphman
Hi living in Ecuador and another timezone :) Wonder how your support and service for webshop are open? Have sent request for crossgrade regarding MainType and feals quite urgent... thought you had 24-7 :D

Re: Open times ?

Posted: Wed Jul 26, 2017 8:27 pm
by Bhikkhu Pesala
It is 9:30 pm here in the UK, and 10:30 pm in the Netherlands where Erwin is based. As far as I know, he is the only one who can process orders, so you may have to wait another 12 hours yet.

I help out in my free time, but I am just another user, so I can nothing about orders.

Re: Open times ?

Posted: Wed Jul 26, 2017 10:04 pm
by Erwin Denissen
I was away this evening and just sent the OP a message.

Re: Open times ?

Posted: Thu Jul 27, 2017 12:42 am
by Glyphman
Ha ha... I'm very impressed anyway. Like the service minded athitude :) Thanks to all... I now have the MainType Professional, looks great so far...