How to get support? I have a Ticket #
How to get support? I have a Ticket #
I recently purchased Main Type Standard edition. It stopped working, ie: it stopped refreshing fonts ( I couldn't get newly purchased fonts to load into library, etc) I submitted a help ticket and was provided a link for a possible solution, however, the solution has just given me a limited "Trial" copy in DEBUG mode. I emailed results for additional support, but it's been 5 days. How long should I wait for a response? thanks
Re: How to get support? I have a Ticket #
I'm curious... 6 days later, are you still waiting? This is good info for someone trying MT for the first time.
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Re: How to get support? I have a Ticket #
We still have contact through our ticket system to sort this out.