Cannot add/delete/modify text sample ??

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davidchen
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Cannot add/delete/modify text sample ??

Post by davidchen » Thu Apr 05, 2018 8:09 am

Hi there,

I just found this powerful font manager days ago and have been playing with the free edition recently. Most of the functions are ok except one thing that I am not sure if it is a bug or not. I simply cannot add/delete/modify any "text sample", from the Tools > Options dialog. There is no error message of any kind when I do the change, but once I close the dialog and reopen it, my change is gone completely and only those default text samples are still there.

tmp.png
tmp.png (11.36 KiB) Viewed 2098 times

In comparison, I can easily change the "preview text" without any problem from the Tools > Options dialog.
Is there anyone can help?

Many thanks,
David ...

Bhikkhu Pesala
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Re: Cannot add/delete/modify text sample ??

Post by Bhikkhu Pesala » Thu Apr 05, 2018 8:17 am

Click on "Apply".
My FontsReviews: MainTypeFont CreatorHelpFC13 Pro + MT10.0 @ Win10 1909 build 18363.1082

davidchen
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Re: Cannot add/delete/modify text sample ??

Post by davidchen » Thu Apr 05, 2018 8:41 am

Hi, thanks for your prompt reply.

Sure I tried that before. "Apply", "OK", etc.
I even tried to start MainType using "Run as administrator" (I am running Win 10) ...
Well, result is the same.
Strangely, changing "preview texts" is ok, like I said.

Thanks,
David ...

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Re: Cannot add/delete/modify text sample ??

Post by Bhikkhu Pesala » Thu Apr 05, 2018 8:47 am

If preview text is working, then the sample text should too. No problem here...
Test Sample.png
Test Sample.png (1.91 KiB) Viewed 2089 times
My FontsReviews: MainTypeFont CreatorHelpFC13 Pro + MT10.0 @ Win10 1909 build 18363.1082

davidchen
Posts: 4
Joined: Thu Apr 05, 2018 7:17 am

Re: Cannot add/delete/modify text sample ??

Post by davidchen » Thu Apr 05, 2018 8:58 am

Hi,

I understand, and I do consider both of them are similar ...
But that is what I see on my pc, and I don't know how to explain it :(

Is there any logfile or something like that ??
Or could I manually change the text sample from any config file ??

Thanks,
David ...

Bhikkhu Pesala
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Re: Cannot add/delete/modify text sample ??

Post by Bhikkhu Pesala » Thu Apr 05, 2018 9:21 am

Try checking for updates.

I could not find any configuration files or Windows registry options for this.
My FontsReviews: MainTypeFont CreatorHelpFC13 Pro + MT10.0 @ Win10 1909 build 18363.1082

Erwin Denissen
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Re: Cannot add/delete/modify text sample ??

Post by Erwin Denissen » Thu Apr 05, 2018 10:39 am

It should always work, so I don't know what goes wrong.

I assume you are running version 8, so I'll contact you to see if we can solve this issue.
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davidchen
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Re: Cannot add/delete/modify text sample ??

Post by davidchen » Thu Apr 05, 2018 12:04 pm

Hi,

Nice to hear that. I am running MainType 8 on Win 10.
Just let me know if you need any info or details.

Many thanks,
David ...

xyz
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Re: Cannot add/delete/modify text sample ??

Post by xyz » Tue Oct 13, 2020 2:14 pm

+1

Me too. Just paid my - not trivial - fee for this tool and now I want to create a custom sample text for a minority language.

The window lets me work my sample text, but nothing gets stored. All my work just lost every time I try. This is a bad bug.

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Re: Cannot add/delete/modify text sample ??

Post by Erwin Denissen » Tue Oct 13, 2020 3:12 pm

Can you add a basic sample text like:
Test
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Re: Cannot add/delete/modify text sample ??

Post by Bhikkhu Pesala » Tue Oct 13, 2020 4:00 pm

Please paste the desired sample text to a forum post so that we can test it.
My FontsReviews: MainTypeFont CreatorHelpFC13 Pro + MT10.0 @ Win10 1909 build 18363.1082

xyz
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Re: Cannot add/delete/modify text sample ??

Post by xyz » Tue Oct 13, 2020 8:08 pm

On my installation, no sample has worked so far. I can type anything I want into the box, but upon "OK" or "Apply" it never gets saved or applied.

If you want a sample try this:

===
Heinz Zaske. agkec ilI bongo
===

If you want a real example - also not working, try this:

===
ɖƉ ŋŊ ǝƎ ɛƐ ɩƖ ɔƆ ʊƱ á à â aŋɛɛma
===

Erwin Denissen
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Re: Cannot add/delete/modify text sample ??

Post by Erwin Denissen » Tue Oct 13, 2020 8:13 pm

It works just fine here, so it is hard to find a solution if we can not reproduce the issue. We will contact you to see if we can further look into it.
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xyz
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Re: Cannot add/delete/modify text sample ??

Post by xyz » Tue Oct 13, 2020 8:17 pm

What is your Windows version please?

Mine is Version 1909 build 18363.1082

xyz
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Re: Cannot add/delete/modify text sample ??

Post by xyz » Tue Oct 13, 2020 8:21 pm

Erwin Denissen wrote:
Tue Oct 13, 2020 8:13 pm
It works just fine here, so it is hard to find a solution if we can not reproduce the issue. We will contact you to see if we can further look into it.
Where are those default sample texts stored?

And where would my custom sample texts be stored by MainType?

My setup is such that all my Windows and all programs are on a SSD on C:\ and all my documents are on a large HDD on D:\ which is a perfectly legal way of running things, and all my other programs cope fine. Just wondering whether MaintType is making a "wrong assumption"...

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