Need Help Retrieving License

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Zcals Crafts
Posts: 17
Joined: Thu May 23, 2019 9:06 pm

Need Help Retrieving License

Post by Zcals Crafts »

ou know, its ALWAYS me thinking im prepared and then a bad windows update screwed me up with blue screen of deth!

Im trying to restore my MainType Font Manager, but cant seem to find the email with my upgraded v10 code

Any help?
Erwin Denissen
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Location: Bilthoven, The Netherlands
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Re: Need Help Retrieving License

Post by Erwin Denissen »

If you have lost your registration code(s) or you need to download an older version of our software, please visit:
https://www.high-logic.com/registration-codes
Erwin Denissen
High-Logic
Proven Font Technology
Zcals Crafts
Posts: 17
Joined: Thu May 23, 2019 9:06 pm

Re: Need Help Retrieving License

Post by Zcals Crafts »

Thank you

I cant use that page because I dont have my email with transaction info
Erwin Denissen
Moderator
Moderator
Posts: 9814
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
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Re: Need Help Retrieving License

Post by Erwin Denissen »

That email with your transaction information is not a requirement. You need to fill in either your email address as supplied when you ordered our product(s) OR the transaction ID.

Do you no longer have access to the original email address?
Erwin Denissen
High-Logic
Proven Font Technology
Zcals Crafts
Posts: 17
Joined: Thu May 23, 2019 9:06 pm

Re: Need Help Retrieving License

Post by Zcals Crafts »

I thought it needed both

I entered my email for v9.
Not sure if v10 was different, but this time it said well send your request within a couple of days

The problem right now, downgrading to v9 which I do have the registration saved, it wont work because the database is newer

Im pretty sure I upgraded but dont know why I dont have that info in password manager or emails
Zcals Crafts
Posts: 17
Joined: Thu May 23, 2019 9:06 pm

Re: Need Help Retrieving License

Post by Zcals Crafts »

got it!

It just sent an email with the code.

I DID upgrade to v10 and im good and up and running again

Thank you for your help!
Erwin Denissen
Moderator
Moderator
Posts: 9814
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Need Help Retrieving License

Post by Erwin Denissen »

Excellent. Enjoy the software!
Erwin Denissen
High-Logic
Proven Font Technology
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