Upgrade to 11. How to UPGRADE?

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Suqlan
Posts: 3
Joined: Thu May 20, 2021 10:49 am

Upgrade to 11. How to UPGRADE?

Post by Suqlan »

Hello

Amazing Software. Beauty.

I just purchased Version-10 just a day before yesterday. How to upgrade to Latest version?

Regards
Erwin Denissen
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Re: Upgrade to 11. How to UPGRADE?

Post by Erwin Denissen »

We will send new licenses later today.
Erwin Denissen
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Suqlan
Posts: 3
Joined: Thu May 20, 2021 10:49 am

Re: Upgrade to 11. How to UPGRADE?

Post by Suqlan »

Thanks... Man its a real deal...

I accidentally discovered this gem. Salute and Respect to you guys.
Erwin Denissen
Moderator
Moderator
Posts: 11108
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
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Re: Upgrade to 11. How to UPGRADE?

Post by Erwin Denissen »

Erwin Denissen wrote: Thu May 20, 2021 10:59 am We will send new licenses later today.
To make it clear, all customers who bought a license within 6 months will get a free upgrade. There was a small bug in the first release that failed to recognize new licenses, so we just released an update.
Suqlan wrote: Thu May 20, 2021 11:03 am Thanks... Man its a real deal...

I accidentally discovered this gem. Salute and Respect to you guys.
Yes, MainType is our best kept secret ;-)
Erwin Denissen
High-Logic
Proven Font Technology
Strovey
Posts: 1
Joined: Fri May 21, 2021 4:26 pm

Re: Upgrade to 11. How to UPGRADE?

Post by Strovey »

Hi,

I've just paid for the upgrade and have read this post, do I get a refund as I only bought MainType a few weeks ago?

Also when I tried to download a version as per the instructions on my email for the upgraded Microsoft informs me that his download is unsafe and blocked it, I don't know if you are aware of this happen to other customers, it did not do this the first time I bought the software.

Cheers
David
Erwin Denissen
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Moderator
Posts: 11108
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
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Re: Upgrade to 11. How to UPGRADE?

Post by Erwin Denissen »

Strovey wrote: Fri May 21, 2021 4:29 pm I've just paid for the upgrade and have read this post, do I get a refund as I only bought MainType a few weeks ago?
Sure, we will refund your order right away!

We offer a 6-month upgrade protection policy. If you have purchased a license within 6 months of the release of a new version, you will receive the new version at no charge.
Strovey wrote: Fri May 21, 2021 4:29 pm Also when I tried to download a version as per the instructions on my email for the upgraded Microsoft informs me that his download is unsafe and blocked it, I don't know if you are aware of this happen to other customers, it did not do this the first time I bought the software.
Yes, there are several customers who also mentioned this. It is probably an unfortunately timing as we just had a new software sign certificate and maybe Microsoft does not trust it yet. See:
MainType 11 32-bit rejected by Window 10 (Pro)

Anyway, enjoy the software!
Erwin Denissen
High-Logic
Proven Font Technology
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