Hi,
I purchased Maintype 9 in March of 2020. Then I upgraded it to 10 in July of 2020. My program has been freezing up and now it doesn't recognize the registration code that was emailed to me in July of 2020. I need help.
Registration Code not working
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- Top Typographer
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Re: Registration Code not working
But I already upgraded in July 2020 to 10 Professional.
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- Joined: Wed Dec 22, 2021 8:51 pm
Re: Registration Code not working
Does my download only last a year? Then I have to pay again to upgrade to get a download code?
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- Top Typographer
- Posts: 9877
- Joined: Tue Oct 29, 2002 5:28 am
- Location: Seven Kings, London UK
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Re: Registration Code not working
MainType 11 was released in May 2021, which is more than six months after you purchased MainType 10.
Upgrade Protection Policy
We offer a 6-month upgrade protection policy. If you purchase the current version within 6 months of the release of a new version, you will receive the new version at no charge. Updates (such as patches/fixes, etc) to the version you have purchased are provided at no charge for the current version.
Upgrade Protection Policy
We offer a 6-month upgrade protection policy. If you purchase the current version within 6 months of the release of a new version, you will receive the new version at no charge. Updates (such as patches/fixes, etc) to the version you have purchased are provided at no charge for the current version.
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- Top Typographer
- Posts: 9877
- Joined: Tue Oct 29, 2002 5:28 am
- Location: Seven Kings, London UK
- Contact:
Re: Registration Code not working
You can continue using MainType 10 for as long as you wish. Have you lost the installation program?GrandmaChar wrote: ↑Thu Dec 23, 2021 6:46 pm Does my download only last a year? Then I have to pay again to upgrade to get a download code?
If you have, Open a Ticket to request one.