cannot start up InDesign CC 2017 after install plugin

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YEU
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Joined: Wed Jan 31, 2018 8:50 am

cannot start up InDesign CC 2017 after install plugin

Post by YEU » Wed Jan 31, 2018 8:57 am

cannot start up InDesign CC 2017 after install MainType 8 plugin.
InDesign CC 2018 works perfect after install MainType 8 plugin.
Deinstall MainType 8 plugin can start up InDesign CC 2017 back again.

Erwin Denissen
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Re: cannot start up InDesign CC 2017 after install plugin

Post by Erwin Denissen » Wed Jan 31, 2018 9:13 am

I'm sorry about the inconvenience. Does InDesign show an error message?
Erwin Denissen
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YEU
Posts: 3
Joined: Wed Jan 31, 2018 8:50 am

Re: cannot start up InDesign CC 2017 after install plugin

Post by YEU » Wed Jan 31, 2018 2:52 pm

When start up InDesign the start up screen shows initialization... and stops without error message.

Erwin Denissen
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Re: cannot start up InDesign CC 2017 after install plugin

Post by Erwin Denissen » Wed Jan 31, 2018 3:48 pm

We'll contact you to see if we can find a solution.
Erwin Denissen
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YEU
Posts: 3
Joined: Wed Jan 31, 2018 8:50 am

Re: cannot start up InDesign CC 2017 after install plugin

Post by YEU » Wed Mar 07, 2018 9:07 am

YEU wrote:
Wed Jan 31, 2018 8:57 am
cannot start up InDesign CC 2017 after install MainType 8 plugin.
InDesign CC 2018 works perfect after install MainType 8 plugin.
Deinstall MainType 8 plugin can start up InDesign CC 2017 back again.
after install recent update MainType 8.0.0.1132, I also cannot start up InDesign CC 2018 with plugin anymore.
It works perfect without Font Handler plugins.

Erwin Denissen
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Joined: Fri Oct 04, 2002 12:41 am
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Re: cannot start up InDesign CC 2017 after install plugin

Post by Erwin Denissen » Wed Mar 07, 2018 9:28 am

That is really strange as the plugin hasn't been changed.

Maybe your anti-virus software is causing the problem.
Erwin Denissen
High-Logic
Proven Font Technology

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