I am running Windows 7-64bit and InDesign CS5.
For me, the HLFontHandler plug-in for InDesign was a complete disaster !!!
Whenever I tried to open an existing IndD document that used uninstalled fonts, InDesign would crash. I spent 2 days figuring out the problem: I uninstalled all recent Windows Updates, uninstalled a couple of programs that I had installed since I last created an InD document, uninstalled and reinstalled CS5 twice, etc, etc. Only after creating a new user account and running InD from there did I get some clues as to the problem. Now, when Windows was sending info about the crash to Microsoft, I had a Details button so I could see that the crash occurred in HLFontHandler.pln I had no idea what that plug-in was -- I wrongly assumed it was part of InD.
Eventually I found the HLRontHandler folder in my InD plug-ins folder. Once I moved it to another place for safe-keeping, my InDesign problems were cured !!!
Evidently the HLFonthandler plug-in was installed on June 6 when I installed the trial version of MainType. I don't remember whether the installer asked about installing the plug-in or not. After a few days I uninstalled MainType, but this plug-in was NOT uninstalled.
This bug was very hard to track down: In the last month I had only created new InDesign documents, saved and printed them, and never needed to open an old document until July 8.
Does the plug-in work correctly if MainType is installed? If so, the bug is that uninstalling MainType doesn't uninstall the plug-in.
Crash with HL Fonthandler Plugin for InDesign [Solved]
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Crash with HL Fonthandler Plugin for InDesign [Solved]
Last edited by Erwin Denissen on Wed Aug 22, 2012 2:38 pm, edited 2 times in total.
Reason: Split to New Topic in Bug Report Forum
Reason: Split to New Topic in Bug Report Forum
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Re: Crash with HL Fonthandler Plugin for InDesign
I know our main software developer Leon is already working with you in order to fix this issue, but I want you to know the provided information here will be a big help.
We are very sorry about the inconvience and hope to sort this out very soon.
We are very sorry about the inconvience and hope to sort this out very soon.
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Re: Crash with HL Fonthandler Plugin for InDesign
Hi Myrna,
After taking a look into this issue I noticed that there was indeed a small bug that could cause InDesign to crash when the fontservice is not installed. I have resolved the bug and it will be fixed in the next MainType update.
León
After taking a look into this issue I noticed that there was indeed a small bug that could cause InDesign to crash when the fontservice is not installed. I have resolved the bug and it will be fixed in the next MainType update.
León