Adobe Indesign CS6 Plugin "crashes"

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wtst
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Adobe Indesign CS6 Plugin "crashes"

Post by wtst » Thu Jun 23, 2016 11:59 pm

IMPORTANT: MainType 7.0 InDesign CS6 plugin "crashes" the Find/Change and Numbering & Sections windows (possibly others). In other words, they flash and disappear. When I uninstalled the plugin, they worked fine.

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Re: Adobe Indesign CS6 Plugin "crashes"

Post by Erwin Denissen » Fri Jun 24, 2016 6:16 am

We'll look into this.

It would help if other people who use the plugins let us know their findings as well.
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Re: Adobe Indesign CS6 Plugin "crashes"

Post by Erwin Denissen » Fri Jun 24, 2016 8:46 am

What exact version of InDesign do you have?

You can right-click the InDesign.exe file in Windows file explorer to see this information.
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wtst
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Re: Adobe Indesign CS6 Plugin "crashes"

Post by wtst » Fri Jun 24, 2016 4:32 pm

InDesign CS6 version 8.1 with latest updates (8.1.0.420) Win10 x64

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Re: Adobe Indesign CS6 Plugin "crashes"

Post by Erwin Denissen » Fri Jun 24, 2016 5:01 pm

We have tested it with 8.3. Is that update available to you?
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wtst
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Re: Adobe Indesign CS6 Plugin "crashes"

Post by wtst » Fri Jun 24, 2016 8:15 pm

I ran updates yesterday, and checked again today with no further updates available. Perhaps the European versioning number is different. My American version is 8.1 as mentioned earlier.

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Re: Adobe Indesign CS6 Plugin "crashes"

Post by Erwin Denissen » Fri Jun 24, 2016 8:52 pm

It seems it is only available with the new subscription model:
Steve Werner wrote:The perpetual license version of InDesign CS6, which you have, cannot be upgraded to 8.2.

If you have a Creative Cloud subscription, in addition to giving you access to the latest version, CC 2015, you can download InDesign CS6, upgraded to the 8.2 version, so it can work with the Creative Cloud software.
See:
https://forums.adobe.com/thread/2081001
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craftycurate
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Re: Adobe Indesign CS6 Plugin "crashes"

Post by craftycurate » Tue Feb 28, 2017 5:48 pm

I have had to remove the MainType plugin too, as it was causing the same problem with many dialogs instantly disappearing.

I am on on Win7 x64 Pro , using Indesign CS6 8.0.2 which is the latest release available, at least to non-CC members.

Thanks
Richard

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Re: Adobe Indesign CS6 Plugin "crashes"

Post by Erwin Denissen » Tue Mar 07, 2017 8:39 am

We still don't understand why the plugin conflicts with InDesign CS6 8.0.2. We'll let you know as soon as we've found a solution.
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