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otf/ttf export works on PC but MAC errors... why?

Posted: Wed Jan 09, 2019 10:04 am
by atype
The "font validator" on the upload does "not pass" on the "Will Install on MAC OS X and macOS" test.
However, it does fine with the Windows platform test.

When I test run the pre-loaded fonts on the FontCreator, it does just fine.

What is it that could be causing this error?

Thanks!

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Wed Jan 09, 2019 10:50 am
by Erwin Denissen
atype wrote:
Wed Jan 09, 2019 10:04 am
The "font validator" on the upload does "not pass" on the "Will Install on MAC OS X and macOS" test.
Can you explain what this is all about?

Is it a website where you can submit fonts or an online font validator?

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Fri Jan 11, 2019 8:40 am
by Erwin Denissen
Or is it the font install feature within FontBook on a Mac?

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Fri Jan 11, 2019 9:19 am
by atype
Erwin Denissen wrote:
Fri Jan 11, 2019 8:40 am
Or is it the font install feature within FontBook on a Mac?
I've been trying to upload my submission on to MyFonts.com their admin. sent me to the "Prosper by Monotype" submission site. When Uploaded, their program test the fonts that goes through a automated validation process.

I had run the "font = validate..." button on the FontCreator that had return no errors.

When I run upload on the "Prosper by Monotype" site their validate check process states that the "Will install on Mac OS C and macOS" did not pass.

I'm trying to figure if it's a needed fix on the FontCreator platform, or perhaps the "Monotype" platform that needs a fix.

I figured I check with FontCreator first before reaching out to Monotype about the problem.

Thanks for your insight...

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Fri Jan 11, 2019 9:48 am
by Erwin Denissen
It seems they have a new tool to pre-analyze fonts when you submit them.

Can you send the font file to me (contact on the right side), so I can look into any issues on our side?

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Thu Jan 17, 2019 5:49 am
by atype
Hello,

I had tried testing the submission process with a pre-loaded font from windows.
The Propser by Monotype "font validator" returned the same MacOS error response,
as stated in the previous posting upon this topic.

I tried another process...
I had ran the FontCreator "validate" without errors.
I had then exported the .ttf file on to FF; and ran the FF validator...
Although it had some warnings, It return a response without errors.
I then had likewise exported that same .ttf file with FF

I then uploaded the .tff file to submit on to the Propser by Monotype,
and NOW their font validator was able to return without errors!

I hope this information helps.

Re: otf/ttf export works on PC but MAC errors... why?

Posted: Thu Jan 17, 2019 1:03 pm
by Erwin Denissen
We've always been able to successfully install fonts on a Mac, so I'm not sure why that warning occurs. Maybe they test for legacy naming fields, but maybe it is a bug in FontCreator.

Can you send me both font files, so I can look into the differences?