Previous Version Username

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szfjozsef
Posts: 1
Joined: Fri Jul 02, 2021 8:28 am

Previous Version Username

Post by szfjozsef »

There is a "Previous Version Username" field when ordering.
Below the input field it says "To verify your previous registration, please put your username (see the product "About Box") in the comment field above".

It is totally confusing since:
- There is no such thing as username in the "About Box".
- It cannot be understood what is "the comment field above".

Since it is a required field, the order may not be placed.
I didn't received a "username" when I purchased the license for FontCreator 12, therefore I can't fill out the input field in question.
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Erwin Denissen
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Re: Previous Version Username

Post by Erwin Denissen »

This is the FontCreator about box on my system:
AboutBox.png
AboutBox.png (107.42 KiB) Viewed 1100 times
The comment field is actually just the Previous Version Username field, as shown in red:
CommentField.png
CommentField.png (12.03 KiB) Viewed 1100 times
szfjozsef wrote: Fri Jul 02, 2021 8:35 am Since it is a required field, the order may not be placed.
I didn't received a "username" when I purchased the license for FontCreator 12, therefore I can't fill out the input field in question.
I don't think it is a required field, as when left empty we manually check the order.
Erwin Denissen
High-Logic
Proven Font Technology
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