Not sure about delivery of product key

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CodeCode
Posts: 2
Joined: Thu May 26, 2022 1:05 pm

Not sure about delivery of product key

Post by CodeCode »

Hello, I just ran out my first year, anw getting a new key seems fine, in practice.

I would think that the registration code would be instantaneous. But alas it has been a fair while with no email.

Is this the norm of late?
Erwin Denissen
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Re: Not sure about delivery of product key

Post by Erwin Denissen »

Your current license is still valid for FontCreator 14, so there is no need to send a new one.

Let us know if you need further assistance.
Erwin Denissen
High-Logic
Proven Font Technology
CodeCode
Posts: 2
Joined: Thu May 26, 2022 1:05 pm

Re: Not sure about delivery of product key

Post by CodeCode »

Hi, so fontcreator is not allowing me to do really anything at all - stating that my subscription has expired.

I try to enter the old key but it is no longer valid.
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Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Not sure about delivery of product key

Post by Erwin Denissen »

We have send you the license information by email.
Erwin Denissen
High-Logic
Proven Font Technology
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