I opened a document in a test generating software which uses the font, but the glyphs were not replaced (look in the column 'Pronunciation'): And when I printed the file to PDF, everything was messed up (including the normal glyphs--everything had diacritics on them; unfortunately I've since overwritten the file so I can't provide an image).
I looked at the fonts in MainType and saw that there were two instances of Alegreya Regular. I used MT to uninstall the version that didn't have the added glyphs. I went back to the aforementioned document; same problem. I opened Word and typed using the font and glyphs, and it displayed correctly. But when I opened the Character Map, the glyph set for Alegreya Regular did not include the new glyphs.
Then I went to the Fonts folder in the Windows 11 Control Panel and deleted Alegreya Regular. I confirmed it was removed in MT and then reinstalled the font and restarted my computer. After that, the glyphs showed up in the Character Map and everything displayed correctly in the test generating software, also when printing to PDF.
Then I repeated essentially the same process for Alegreya Sans Regular: added the glyphs, exported the font, removed the old Alegreya Sans Regular from the Fonts folder in the Windows 11 Control Panel, confirmed it was removed in MT, installed the new font, and restarted my computer. Everything went just as expected, and Alegreya Sans Regular works.
But now Alegreya Regular doesn't work correctly. I noticed in the file from the test generating software that the glyphs were not displayed correctly; same thing as in IMG 1 (except when printing to PDF, the other characters print correctly). I opened the Character Map, and again the glyphs were not shown.
Alegreya Regular (shows only the schwa, which is default in the font): Alegreya Sans Regular (shows all the added IPA characters): I looked in MT, and again there were two instances of Alegreya Regular installed. (In fact, I see now that there are also two instances of Alegreya Sans Regular installed, but so far the font seems to be working, as in this screenshot from PowerPoint:) I'm concerned that next time I restart my computer, Alegreya Sans Regular will stop working, too, or I'll have to keep going through this routine of uninstalling and reinstalling the fonts every time I want to use them.
In short, the issues are:
- After installing a font, it doesn't appear correctly in the Character Map.
- A font displays correctly in the Character Map after the old version has been deleted, the new version installed, and the computer restarted.
- Restarting the computer a second time causes the Character Map to revert to the previously installed version (not the latest version).
- A test generating software has particular trouble parsing custom fonts, and their support team have no idea how to fix it.