[CLOSED] Font causing system to blue screen

[Teesquared]

Hello,

I just purchased FontCreator and it did exactly what I needed. I was able to easily combine many glyphs from 2 different fonts into one.

I am able to install and use the fonts fine but my computer blue screens when I try to embed the fonts using Flash Professional CS 6. I'm using 2 fonts (normal & bold) that have 2629 glyphs each. I did a lot of copy and pasting between fonts to create them both. I blue screened 3 times in a row so far right when CS6 tries to embed the fonts.

Please help!

Here's the crash info:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c4cf3020, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960001a603e, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032f8100
fffff900c4cf3020

FAULTING_IP:
win32k!memmove+25e
fffff960`001a603e 48894118 mov qword ptr [rcx+18h],rax

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: Flash.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff8800f091210 -- (.trap 0xfffff8800f091210)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe0a0000007d0 rbx=0000000000000000 rcx=fffff900c4cf3008
rdx=fffffffffbc9b550 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001a603e rsp=fffff8800f0913a8 rbp=0000000000000010
r8=0000000000000030 r9=0000000000000001 r10=ffffe0c6000007a6
r11=fffff900c4cf2ff8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
win32k!memmove+0x25e:
fffff960`001a603e 48894118 mov qword ptr [rcx+18h],rax ds:4320:fffff900`c4cf3020=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000313ebf0 to fffff800030c0bc0

STACK_TEXT:
fffff880`0f0910a8 fffff800`0313ebf0 : 00000000`00000050 fffff900`c4cf3020 00000000`00000001 fffff880`0f091210 : nt!KeBugCheckEx
fffff880`0f0910b0 fffff800`030becee : 00000000`00000001 fffff900`c4cf3020 fffff880`0f091400 fffff900`c4cf2fe0 : nt! ?? ::FNODOBFM::`string'+0x4518f
fffff880`0f091210 fffff960`001a603e : fffff960`00299230 fffff900`c4cf2fc0 00000000`00000006 fffff900`c3847780 : nt!KiPageFault+0x16e
fffff880`0f0913a8 fffff960`00299230 : fffff900`c4cf2fc0 00000000`00000006 fffff900`c3847780 fffff960`002989fc : win32k!memmove+0x25e
fffff880`0f0913b0 fffff960`0036392e : 00000000`00000a85 fffff900`c4cf2fe0 00000000`00000000 fffff900`c4ce3008 : win32k!EPATHOBJ::bClone+0x138
fffff880`0f091400 fffff960`00140a4b : 00000000`0000e499 fffff900`c302fca0 00000000`0000e499 fffff880`000008f5 : win32k!RFONTOBJ::bInsertMetricsPlusPath+0x17e
fffff880`0f091540 fffff960`0013cfb7 : fffff880`0f09e499 fffff880`0f091a68 00000000`00002638 fffff900`000008f5 : win32k!xInsertMetricsPlusRFONTOBJ+0xe3
fffff880`0f091610 fffff960`0013cc58 : fffff880`0f091b40 fffff880`0f091a68 fffff900`c0081014 00000000`00000431 : win32k!RFONTOBJ::bGetGlyphMetricsPlus+0x1f7
fffff880`0f091690 fffff960`0013c648 : 00000000`00000000 fffff880`0f091830 fffff900`c0168010 00000000`00000008 : win32k!ESTROBJ::vCharPos_H3+0x168
fffff880`0f091710 fffff960`0013db0d : 00000000`41800000 00000000`00000000 00000000`00000001 fffff880`0f091830 : win32k!ESTROBJ::vInit+0x350
fffff880`0f0917a0 fffff960`0013d7bb : fffff880`0f091ca0 fffff900`c302fca0 00000000`00000000 00000580`ffffffff : win32k!GreGetTextExtentExW+0x275
fffff880`0f091a60 fffff800`030bfe53 : ffffffff`00000004 e0300009`0b352867 00000000`00000000 00000980`ffffffff : win32k!NtGdiGetTextExtentExW+0x237
fffff880`0f091bb0 00000000`74b720ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e2f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74b720ea


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!memmove+25e
fffff960`001a603e 48894118 mov qword ptr [rcx+18h],rax

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: win32k!memmove+25e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53f7e73f

FAILURE_BUCKET_ID: X64_0x50_win32k!memmove+25e

BUCKET_ID: X64_0x50_win32k!memmove+25e

Followup: MachineOwner
---------

[Bhikkhu Pesala]

You need to send the font to the program's author, Erwin Denissen.

[Teesquared]

You need to send the font to the program's author, Erwin Denissen.

Thank Bhikkhu. I don't have his email so I submitted the font with a ticket on the support page.

[Erwin Denissen]

We have investigated the reported issue, but (fortunately) we couldn't find any issues related to the font.

So (given the fact more people seem to have problems with fonts and Flash) we suspect this is a bug in Flash, so please report it to Adobe and keep us informed.

Alternatively, numerous font related bugs have been fixed with Adobe Flash Professional CC, so maybe you could try to see if upgrading helps.

[Teesquared]

Thank you Erwin for taking the time to confirm the font was fine. I will pursue this issue with Adobe. Wish me luck

[Erwin Denissen]

A week might be too short to expect an answer from Adobe, but did you receive a reply from them?