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[FIXED] Access Violation at address 0000000000B2D5EF

Posted: Wed Mar 18, 2020 9:29 pm
by ksor580
I'm trying to test my current font as TTF/OTF in preview and I get this error message:

I'm using this current build:
Annotation 2020-03-18 142604.jpg
Annotation 2020-03-18 142604.jpg (70.05 KiB) Viewed 1286 times
Any idea why it's this font the error occurs and not the other ones I have?
Annotation 2020-03-18 142144.jpg
Annotation 2020-03-18 142144.jpg (337.24 KiB) Viewed 1286 times

Re: Access Violation at address 0000000000B2D5EF

Posted: Wed Mar 18, 2020 9:33 pm
by Bhikkhu Pesala
What version of the software are you using? Please check for updates.

Upload the error messages again and edit your post.

Re: Access Violation at address 0000000000B2D5EF

Posted: Wed Mar 18, 2020 10:11 pm
by Erwin Denissen
Do send us a font project and we will look into this.

Re: Access Violation at address 0000000000B2D5EF

Posted: Wed Mar 18, 2020 10:39 pm
by ksor580
This is my font project that causes the error message.

Re: Access Violation at address 0000000000B2D5EF

Posted: Thu Mar 19, 2020 7:57 am
by Erwin Denissen
I think the problem is due to some lookups that use anchors that are not available.

We've redesigned the way we process anchors with FontCreator 13, so the problem is solved with the latest release.

Since we don't want to force people into upgrading, we have to see if we can release another v12 to fix his problem.

Re: Access Violation at address 0000000000B2D5EF

Posted: Thu Mar 19, 2020 10:09 pm
by ksor580
Is there any way I can look up the source of the problem anchors using the address/access violation and just fix it on my end? I've been working on this font for a while and didn't come up with any issues with the preview testing feature until I reworked the OTFs and added a few more anchors and just updated the positioning the marks attach to the base glyphs and ligatures.

ALSO note this current build of FontCreatorPro does not allow updates. Go to Help > Check for Updates and you'll get an Access Violation address at 00000000000.

Re: Access Violation at address 0000000000B2D5EF

Posted: Thu Mar 19, 2020 11:04 pm
by Erwin Denissen
ksor580 wrote:
Thu Mar 19, 2020 10:09 pm
Is there any way I can look up the source of the problem anchors using the address/access violation and just fix it on my end? I've been working on this font for a while and didn't come up with any issues with the preview testing feature until I reworked the OTFs and added a few more anchors and just updated the positioning the marks attach to the base glyphs and ligatures.
Expect an update with a fix tomorrow.
ksor580 wrote:
Thu Mar 19, 2020 10:09 pm
ALSO note this current build of FontCreatorPro does not allow updates. Go to Help > Check for Updates and you'll get an Access Violation address at 00000000000.
Thank you for letting us know. There is indeed an issue with check for updates. We will look for a workaround.

Re: Access Violation at address 0000000000B2D5EF

Posted: Fri Mar 20, 2020 6:04 am
by Bhikkhu Pesala
I don't get any error with check for updates in FontCreator 12 build 2566. It tells me that FontCreator 13 is available. Try closing your font project first.

Re: Access Violation at address 0000000000B2D5EF

Posted: Fri Mar 20, 2020 7:23 am
by Erwin Denissen
Bhikkhu Pesala wrote:
Fri Mar 20, 2020 6:04 am
I don't get any error with check for updates in FontCreator 12 build 2566. It tells me that FontCreator 13 is available. Try closing your font project first.
We fixed that issue by sending other update information from our website.

Re: Access Violation at address 0000000000B2D5EF

Posted: Fri Mar 20, 2020 11:34 am
by Erwin Denissen
We've just released FontCreator 12.0.0.2567 which solves the problem. This release is for all customers who are not ready to upgrade to FontCreator 13 yet. You can get it through the Check for Updates feature.