"... cannot be identified as a font file"

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ClintGoss
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"... cannot be identified as a font file"

Post by ClintGoss » Tue Jul 21, 2020 8:05 pm

I am getting "<Font file> ... cannot be identified as a font file" when I open one font in FC Pro 13.0.0.2678 on Win10x64.
Annotation 2020-07-21 152900.png
Annotation 2020-07-21 152900.png (6.84 KiB) Viewed 563 times
The font opens in Windows Font Viewer, Installs without issue, and I can use the font in Microsoft Word. Not quite sure what to do next, since I use FC to diagnose font problems ...

I will send the font file on a support ticket ...

ClintGoss
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Location: Westport, CT
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Re: "... cannot be identified as a font file"

Post by ClintGoss » Tue Jul 21, 2020 8:42 pm

BTW, I tried this right after a fresh reboot, and got the same results ...

Erwin Denissen
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Re: "... cannot be identified as a font file"

Post by Erwin Denissen » Tue Jul 21, 2020 9:55 pm

We were able to reproduce the error and have been able to fix the bug. The update is available right now.
Erwin Denissen
High-Logic
Proven Font Technology

ClintGoss
Posts: 127
Joined: Mon Nov 06, 2017 2:18 pm
Location: Westport, CT
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Re: "... cannot be identified as a font file"

Post by ClintGoss » Tue Jul 21, 2020 10:23 pm

AMAZING responsiveness! Thank you so much ... I can now open the offending font with no issues.

I have since noticed some irregularities in the naming of that font (having to do with WWS Family) ... wondering if that was causing the issue ...

Erwin Denissen
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Re: "... cannot be identified as a font file"

Post by Erwin Denissen » Tue Jul 21, 2020 10:34 pm

No, that is not related.
Erwin Denissen
High-Logic
Proven Font Technology

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