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[FIXED] "... cannot be identified as a font file"
Posted: Tue Jul 21, 2020 8:05 pm
by ClintGoss
I am getting "<Font file> ... cannot be identified as a font file" when I open one font in FC Pro 13.0.0.2678 on Win10x64.
- Annotation 2020-07-21 152900.png (6.84 KiB) Viewed 3945 times
The font opens in Windows Font Viewer, Installs without issue, and I can use the font in Microsoft Word. Not quite sure what to do next, since I use FC to diagnose font problems ...
I will send the font file on a support ticket ...
Re: "... cannot be identified as a font file"
Posted: Tue Jul 21, 2020 8:42 pm
by ClintGoss
BTW, I tried this right after a fresh reboot, and got the same results ...
Re: "... cannot be identified as a font file"
Posted: Tue Jul 21, 2020 9:55 pm
by Erwin Denissen
We were able to reproduce the error and have been able to fix the bug. The update is available right now.
Re: "... cannot be identified as a font file"
Posted: Tue Jul 21, 2020 10:23 pm
by ClintGoss
AMAZING responsiveness! Thank you so much ... I can now open the offending font with no issues.
I have since noticed some irregularities in the naming of that font (having to do with WWS Family) ... wondering if that was causing the issue ...
Re: "... cannot be identified as a font file"
Posted: Tue Jul 21, 2020 10:34 pm
by Erwin Denissen
No, that is not related.