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How to Contact a Board Administrator While Not Logged In

Posted: Thu Mar 12, 2009 4:59 am
by albeter
I recently had the dilemma of needing to contact a Board Administrator regarding my inability to log in to the Forum, but there is no apparent way to do this without first logging in. A real “Catch 22” situation.

I was finally able to contact Erwin Denissen at High-Logic Customer Support, but it would be helpful if there was a hot-link on the Forum Log In page one could use to contact a Board Administrator in such situations.

Re: How to Contact a Board Administrator While Not Logged In

Posted: Thu Mar 12, 2009 12:19 pm
by Dave Crosby
Why not just use the User Control Panel to send a private message?

Re: How to Contact a Board Administrator While Not Logged In

Posted: Thu Mar 12, 2009 1:00 pm
by Bhikkhu Pesala
The User Control Panel is only available if you're logged in as a registered user.

Any more ideas? I logged out, and couldn't find an obvious way to contact an Administrator as recommended in the FAQ.

Re: How to Contact a Board Administrator While Not Logged In

Posted: Thu Mar 12, 2009 3:25 pm
by Erwin Denissen
If you have problems with the forum, please contact customer support at the address as shown on our contact page:
http://www.high-logic.com/contact.html