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registration code

Posted: Fri Dec 26, 2014 12:37 pm
by eunseochoi
Hi,
I bought Font creator 8 standard edition on Wed 24, Dec 2014.
I received only two mails. But I didn't receive registration code.
So, I sent e-mail to customersupport@high-logic.com yesterday.
But I couldn't receive any answer until now.
Help me please,
Thank you.

Re: registration code

Posted: Fri Dec 26, 2014 1:18 pm
by Bhikkhu Pesala
You might have to wait until tomorrow or Monday. It's the Christmas vacation in the Netherlands.

Re: registration code

Posted: Fri Dec 26, 2014 2:08 pm
by eunseochoi
Oh, I forgot it!
Thank you, Merry Christmas. :D

Re: registration code

Posted: Mon Dec 29, 2014 9:37 am
by Erwin Denissen
I'm very sorry about the inconvenience, but for some unknown reason our system never received a notification from your order. I can see it through the system of our payment provider, so I have now manually processed it. Expect the registration code within a couple of minutes.