Upgrade from MainType 5 Standard Edition to MainType 5 Professional Edition - 45.00
Why would it cost more to re-upgrade than the initial upgrade even does? High logic, indeed.
Further, I do not think it is fair that as a 4.5 owner, I should pay the same amount as someone with MainType 2.
I also noticed that the screenshot is still of MainType v.4. As far as I'm concerned, this is not a major release, and does not add $40 worth of new functionality. I would pay ~$5 for clickable star ratings and the .5 version upgrade... not $40. Also we are not even told what "Custom views" are, but I'm assuming it's nothing new.
Also, there is no mention of 4.5 in the upgrade chart. Why did I have to pay you to upgrade from 4 to 4.5, if it isn't even note-worthy enough for a mention?
I realize you need to make money, but I am insulted by the pricing model and will be skipping this "upgrade", or as I would have called it, MainType 4.6.
Disappointing new pricing model
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Re: Disappointing new pricing model
The upgrade from version 4 to 5 pro costs $39.
If you are happy with version 4 than that's fine.
If you are happy with version 4 than that's fine.
Re: Disappointing new pricing model
I also am amazed at this. I just bought the upgrade to 4.5 on JUNE 8TH! Less than 4 months ago, and I paid $49 for that. I assumed that this upgrade was free and installed it. I will have to uninstall the version and re install my old version, if I can find it.
In the meantime, I will be looking for other font manager programs from different vendors.
UPDATE: I have found that it is impossible to retrieve version 4.5 on my own. I have emailed and called the company to request help on how to get it back. Am awaiting a reply.
In the meantime, I will be looking for other font manager programs from different vendors.
UPDATE: I have found that it is impossible to retrieve version 4.5 on my own. I have emailed and called the company to request help on how to get it back. Am awaiting a reply.
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Re: Disappointing new pricing model
I'm terribly sorry for any inconvenience. It looks like you didn't have the latest version 4.5 installed. Then the built-in update checker did mention there is a free update, but unfortunately due to the release of MainType 5 our update checker failed to download the correct update. I can imagine you then go to our website to download it yourself, but the MainType 4.5 update is only available through the software.L07936 wrote:I assumed that this upgrade was free and installed it.
We have now solved the update issue, and I will contact you right away to make sure you can continue to use our software.