Now I have a brand new computer and have installed my fonts over the holidays, but my installation of MainType was lost in the crash. Since the old computer died, I do not have the email receipt and do not have a registration number visible anywhere anymore. Is there a way I can download to my new computer through logging on to your site with username and password or some other information, and you can confirm my purchase so that I can download again without having to purchase the software again? Or must I buy the software again and start from scratch? Please advise.Computer crash forces new installation: new purchase required?
Computer crash forces new installation: new purchase required?
I purchased MainType last summer and now have version 9. But my 10-year-old computer crashed last month. Now I have a brand new computer and have installed my fonts over the holidays, but my installation of MainType was lost in the crash. Since the old computer died, I do not have the email receipt and do not have a registration number visible anywhere anymore. Is there a way I can download to my new computer through logging on to your site with username and password or some other information, and you can confirm my purchase so that I can download again without having to purchase the software again? Or must I buy the software again and start from scratch? Please advise.
Now I have a brand new computer and have installed my fonts over the holidays, but my installation of MainType was lost in the crash. Since the old computer died, I do not have the email receipt and do not have a registration number visible anywhere anymore. Is there a way I can download to my new computer through logging on to your site with username and password or some other information, and you can confirm my purchase so that I can download again without having to purchase the software again? Or must I buy the software again and start from scratch? Please advise.-
Bhikkhu Pesala
- Top Typographer
- Posts: 9877
- Joined: Tue Oct 29, 2002 5:28 am
- Location: Seven Kings, London UK
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Re: Computer crash forces new installation: new purchase required?
If you lost your registration code, request it here.
You can retrieve your registration code(s) using the form below. You need to fill in either your email address as supplied when you ordered our product(s) OR the transaction ID.