[FIXED] Access Violation at address 0000000000B2D5EF

Post your bug reports here. Include information that helps us to understand and reproduce the bug.
Post Reply
ksor580
Posts: 7
Joined: Wed Mar 18, 2020 9:12 pm

[FIXED] Access Violation at address 0000000000B2D5EF

Post by ksor580 »

I'm trying to test my current font as TTF/OTF in preview and I get this error message:

I'm using this current build:
Annotation 2020-03-18 142604.jpg
Annotation 2020-03-18 142604.jpg (70.05 KiB) Viewed 5589 times
Any idea why it's this font the error occurs and not the other ones I have?
Annotation 2020-03-18 142144.jpg
Annotation 2020-03-18 142144.jpg (337.24 KiB) Viewed 5589 times
Last edited by ksor580 on Wed Mar 18, 2020 10:35 pm, edited 2 times in total.
Bhikkhu Pesala
Top Typographer
Top Typographer
Posts: 9875
Joined: Tue Oct 29, 2002 5:28 am
Location: Seven Kings, London UK
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Bhikkhu Pesala »

What version of the software are you using? Please check for updates.

Upload the error messages again and edit your post.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Erwin Denissen »

Do send us a font project and we will look into this.
Erwin Denissen
High-Logic
Proven Font Technology
ksor580
Posts: 7
Joined: Wed Mar 18, 2020 9:12 pm

Re: Access Violation at address 0000000000B2D5EF

Post by ksor580 »

This is my font project that causes the error message.
Attachments
Kuythiev Regular.fcp
(153.98 KiB) Downloaded 256 times
Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Erwin Denissen »

I think the problem is due to some lookups that use anchors that are not available.

We've redesigned the way we process anchors with FontCreator 13, so the problem is solved with the latest release.

Since we don't want to force people into upgrading, we have to see if we can release another v12 to fix his problem.
Erwin Denissen
High-Logic
Proven Font Technology
ksor580
Posts: 7
Joined: Wed Mar 18, 2020 9:12 pm

Re: Access Violation at address 0000000000B2D5EF

Post by ksor580 »

Is there any way I can look up the source of the problem anchors using the address/access violation and just fix it on my end? I've been working on this font for a while and didn't come up with any issues with the preview testing feature until I reworked the OTFs and added a few more anchors and just updated the positioning the marks attach to the base glyphs and ligatures.

ALSO note this current build of FontCreatorPro does not allow updates. Go to Help > Check for Updates and you'll get an Access Violation address at 00000000000.
Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Erwin Denissen »

ksor580 wrote: Thu Mar 19, 2020 10:09 pm Is there any way I can look up the source of the problem anchors using the address/access violation and just fix it on my end? I've been working on this font for a while and didn't come up with any issues with the preview testing feature until I reworked the OTFs and added a few more anchors and just updated the positioning the marks attach to the base glyphs and ligatures.
Expect an update with a fix tomorrow.
ksor580 wrote: Thu Mar 19, 2020 10:09 pm ALSO note this current build of FontCreatorPro does not allow updates. Go to Help > Check for Updates and you'll get an Access Violation address at 00000000000.
Thank you for letting us know. There is indeed an issue with check for updates. We will look for a workaround.
Erwin Denissen
High-Logic
Proven Font Technology
Bhikkhu Pesala
Top Typographer
Top Typographer
Posts: 9875
Joined: Tue Oct 29, 2002 5:28 am
Location: Seven Kings, London UK
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Bhikkhu Pesala »

I don't get any error with check for updates in FontCreator 12 build 2566. It tells me that FontCreator 13 is available. Try closing your font project first.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Erwin Denissen »

Bhikkhu Pesala wrote: Fri Mar 20, 2020 6:04 am I don't get any error with check for updates in FontCreator 12 build 2566. It tells me that FontCreator 13 is available. Try closing your font project first.
We fixed that issue by sending other update information from our website.
Erwin Denissen
High-Logic
Proven Font Technology
Erwin Denissen
Moderator
Moderator
Posts: 11151
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Access Violation at address 0000000000B2D5EF

Post by Erwin Denissen »

We've just released FontCreator 12.0.0.2567 which solves the problem. This release is for all customers who are not ready to upgrade to FontCreator 13 yet. You can get it through the Check for Updates feature.
Erwin Denissen
High-Logic
Proven Font Technology
Post Reply