Cannot delete fonts listed in the "Invalid Font Resources"

Post your bug reports here. Include information that helps us to understand and reproduce the bug.
Post Reply
sqrl
Posts: 1
Joined: Thu Aug 08, 2024 4:32 pm

Cannot delete fonts listed in the "Invalid Font Resources"

Post by sqrl »

Hello,

For some reason I cannot delete some fonts that are listed in the "Invalid Font Resource" dialog. Whether I select only one font to delete or all of them, the result is the same, which is: the "Font Operation Status" windows opens displaying all the fonts I wanted to delete showing the issue "Delete Failed" (See attached pictures) (the complete file path was redacted to keep it short).

The path for each font displayed in the "Invalid Font Resources" doesn't currently exist, while the fonts were previously located in the path shown in the dialog, they where at one point deleted. I have also recreated the same exact path where the fonts where located before I deleted them like it now show in the dialog but it didn't make any difference.

How can I get rid of those listed fonts in the invalid font dialog? Is not causing any issue but it just bother me seeing those fonts listed and not being able to remove them.

MainType Pro V 12.0.0.1318
pic-2.jpg
pic-2.jpg (28.15 KiB) Viewed 5554 times
pic-1.jpg
pic-1.jpg (22.7 KiB) Viewed 5554 times
Thanks
Erwin Denissen
Moderator
Moderator
Posts: 11501
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Erwin Denissen »

We will need more time to look into this issue. For now just ignore the messages.
Erwin Denissen
High-Logic
Proven Font Technology
Lt. Kernal
Posts: 23
Joined: Mon Feb 12, 2018 5:06 pm

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Lt. Kernal »

Hello,
I was using an old version of MainType 12.0.0, the one just before this new update 12.0.0.1334, and I also was having the same issue. When I would go into Tools > Invalid Font Resources I am seeing this long list of around 800 fonts. When I try to delete them I am unable to.
Also, certain directories after refreshing them and clicking on them crashes MainType.
I update to 12.0.0.1334 and I get the same issue.

I tried to restore a database from 2023-08-18 and I experience the same problem. I don't believe the font resources are really Invalid as nothing has changed from when I added them to MainType. I also tried to unzip some of the invalid fonts from their source files, overwrite them, refresh them, and see if the error message clears from Invalid Font Resources, but this did not work either.

Any suggestions would be helpful.

Thanks!
Lt. Kernal
Posts: 23
Joined: Mon Feb 12, 2018 5:06 pm

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Lt. Kernal »

I updated to 12.0.0.1335, thinking that this may solve the problem but it does not.
Also, I completely uninstalled MainType, including the databases and reinstalled from scratch. I added a folder to the database and it had 12 legit invalid font resources. I fixed the resources and rescanned, but MainType still reports the errors. I deleted the folder and added it back as a folder group and the invalid resource errors still persist. Adding it back is much quicker than when it scanned the folder the first time leading me to believe that the database still retains the entries even thought the folder was deleted.
Are there some more robust database tools available for MainType?
I hope you are able to troubleshoot the issue. Let me know if you need anymore information.

Thanks!
Erwin Denissen
Moderator
Moderator
Posts: 11501
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Erwin Denissen »

We tried to fix the issue in August, but made it worse. We will release another update later today which should solve this issue.
Erwin Denissen
High-Logic
Proven Font Technology
Erwin Denissen
Moderator
Moderator
Posts: 11501
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Erwin Denissen »

We have just released the update, so do install it and let us know your results.
Erwin Denissen
High-Logic
Proven Font Technology
Lt. Kernal
Posts: 23
Joined: Mon Feb 12, 2018 5:06 pm

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Lt. Kernal »

Hi Erwin,
I gave 12.0.0.1337 a try and I am pleased to say that the entries in the "Invalid Font Resources" Tool now will delete. Thank you.

However, the tool does not clear entries for folders that do not exist anymore. The only way to clear the list of renamed or deleted folders is to manually add the folders back, and then delete them in the "Invalid Font Resources" Tool.

Hopefully you can fix this, thank you.
Erwin Denissen
Moderator
Moderator
Posts: 11501
Joined: Fri Oct 04, 2002 12:41 am
Location: Bilthoven, The Netherlands
Contact:

Re: Cannot delete fonts listed in the "Invalid Font Resources"

Post by Erwin Denissen »

We have just released another update which should solve the problem.
Erwin Denissen
High-Logic
Proven Font Technology
Post Reply