Registration Code not working

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GrandmaChar
Posts: 3
Joined: Wed Dec 22, 2021 8:51 pm

Registration Code not working

Post by GrandmaChar »

Hi,
I purchased Maintype 9 in March of 2020. Then I upgraded it to 10 in July of 2020. My program has been freezing up and now it doesn't recognize the registration code that was emailed to me in July of 2020. I need help.
Bhikkhu Pesala
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Re: Registration Code not working

Post by Bhikkhu Pesala »

You need to pay for an upgrade from previous versions.

A new licence code will be emailed to you.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
GrandmaChar
Posts: 3
Joined: Wed Dec 22, 2021 8:51 pm

Re: Registration Code not working

Post by GrandmaChar »

But I already upgraded in July 2020 to 10 Professional.
GrandmaChar
Posts: 3
Joined: Wed Dec 22, 2021 8:51 pm

Re: Registration Code not working

Post by GrandmaChar »

Does my download only last a year? Then I have to pay again to upgrade to get a download code?
Bhikkhu Pesala
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Top Typographer
Posts: 9873
Joined: Tue Oct 29, 2002 5:28 am
Location: Seven Kings, London UK
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Re: Registration Code not working

Post by Bhikkhu Pesala »

MainType 11 was released in May 2021, which is more than six months after you purchased MainType 10.

Upgrade Protection Policy
We offer a 6-month upgrade protection policy. If you purchase the current version within 6 months of the release of a new version, you will receive the new version at no charge. Updates (such as patches/fixes, etc) to the version you have purchased are provided at no charge for the current version.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
Bhikkhu Pesala
Top Typographer
Top Typographer
Posts: 9873
Joined: Tue Oct 29, 2002 5:28 am
Location: Seven Kings, London UK
Contact:

Re: Registration Code not working

Post by Bhikkhu Pesala »

GrandmaChar wrote: Thu Dec 23, 2021 6:46 pm Does my download only last a year? Then I have to pay again to upgrade to get a download code?
You can continue using MainType 10 for as long as you wish. Have you lost the installation program?

If you have, Open a Ticket to request one.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
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