I'd like to get a refund

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Sue94
Posts: 2
Joined: Wed Mar 09, 2022 12:26 pm

I'd like to get a refund

Post by Sue94 »

I bought the scanahand on 05 Mar, but until today, I haven't received the registration code. So I'd like to get a refund.

I made a ticket, but no one has gotten back to me.

Please assist in getting a refund.
Bhikkhu Pesala
Top Typographer
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Re: I'd like to get a refund

Post by Bhikkhu Pesala »

When did you submit the ticket? The 5th and 6th were the weekend, so today is only the third working-day since you bought Scanahand.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
Sue94
Posts: 2
Joined: Wed Mar 09, 2022 12:26 pm

Re: I'd like to get a refund

Post by Sue94 »

Hi,

I just received the registration code, and the customer service team stated there was an issue with the server.

Thanks.
Bhikkhu Pesala
Top Typographer
Top Typographer
Posts: 9873
Joined: Tue Oct 29, 2002 5:28 am
Location: Seven Kings, London UK
Contact:

Re: I'd like to get a refund

Post by Bhikkhu Pesala »

Good to hear that you got it sorted. Enjoy using Scanahand.

We have a Gallery where you can share your fonts if you wish.
My FontsReviews: MainTypeFont CreatorHelpFC15 + MT12.0 @ Win 10 64-bit build 19045.2486
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