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[FIXED] Access violation trying to adjust metrics

Posted: Thu Aug 18, 2022 4:05 pm
by jhpeters2001
Using Windows 10 home edition, and ScanaHand 7.0.0.304 (64-bit). I complete a single page template, then generate a font successfully. However, when I select the "adjust metrics" button, I get "access violation at address ... in module scanahand.exe. Read of address 0000000000000008."
I didn't see any other reports of this problem. It used to work on my older computer. Rerunning Setup did not resolve. Any advice?

Re: Access violation trying to adjust metrics

Posted: Thu Aug 18, 2022 4:46 pm
by Erwin Denissen

Re: Access violation trying to adjust metrics

Posted: Thu Aug 18, 2022 6:12 pm
by jhpeters2001
I tried the patch, and unfortunately I still get the same error.

Re: Access violation trying to adjust metrics

Posted: Thu Aug 18, 2022 6:35 pm
by Erwin Denissen
I am sure this update solves the problem:
http://www.high-logic.com/tmp/scanahand ... 07-x64.exe

Re: Access violation trying to adjust metrics

Posted: Thu Aug 18, 2022 6:48 pm
by jhpeters2001
The last patch fixed the problem! Thanks for your prompt help.