Recently, every time I open the software, Chrome pops up with an error message about a cracked license, and they really understand me and recommend that I buy it at a 50% discount.
Unfortunately, I mean, not unfortunately, I have a legal license and so I really don’t understand what and why these messages pop up for me.
Thank you for reaching out. We noticed that your license key was recently used on several different computers, which caused it to be disabled automatically. Since a single-user license is intended for use by one person, this may explain why your activation attempt failed.
You must designate one individual within your organization to have the right to use the software. If more people are going to use the software, you need an additional license for each of them. We do offer multi-user (5 or more users) discounts; just let us know how many users require a license and we’ll send a quote.
To help you get back up and running, let us know your current license by sending a pm and we’ll provide you with a new license key. Please make sure to keep this key private and do not share it with others, as it is linked to your personal license. If you suspect that your computer or email account may have been compromised, we recommend updating your passwords to prevent unauthorized use.