Database error message in font manager MainType v 12

MainType - Font Manager MainType - Support
1

I have a paid copy of Maintype version 12 professional. i mistakenly installed version 13, then went back to version 12 but im getting an error message
Database manager reports database has a serious problem!: The database version (1.24) is newer than the application expects (1.23)
this doesnt even let me open the app v 12. Is there any database I need to delete? Ive tried uninstalling twice and reinstalling but keep getting the same error message.
thanks

2

If you don’t want to move forward with MainType 13, then there are two options:

  1. In case you made a backup through FmsConfig, reinstall MainType 12 and then restore the backup.

  2. Or perform a full uninstall, and then reinstall to ensure you start with a clean database. You will need to fully remove it, so also let it remove the database, vault, and cache files.

3

Thanks for replying. I tried uninstalling it, but I mustn’t have deleted the database. Can I please ask where I would find it to delete it?

4

You can delete this folder:
C:\ProgramData\High-Logic FontService

5

Thanks, I’ll give that a try.
Much appreciated