I’ve been reported that some of my fonts do not work in Canva app:
After some tests, I found out that the reason for it, is because Canva does not understand what classes are.
If I break all classes, it suddenly allows me to upload the font.
Problem is I can’t break classes of a Chained Context, screenshot:
Suggested solutions:
A. (Important) When exporting a font, have an option (or set by default) to always break classes.
B. (Recommended, but not so important) Have a way to break classes of Chained Contexts. (The reason this is not that important, is because canva ignores Chained Contexts anyway, so we might as well just remove the CALT feature and it will still work the same way. This is very unfortunate, but its a problem in Canva that it ignores the CALT feature. However, this is still recommended as it will make us font designers have only 1 file that works both in Canva and everywhere else, instead of having multiple fonts for special softwares).
The only true solution is for them to confirm the issue is on their side and then they fix it. If the problem is due to errors in the fonts, then we will look into it.
I totally agree, and I really hope they do something in the matter.
I will contact them regarding this issue and let you know when I have new information about this
I wanted to let you know that after you removed the compression from FC (I use version 14.0.0.2826), it seems like the fonts behave well not only in Photoshop, but also this problem in Canva I talked about in this post has disappeared, and I can upload them freely to Canva without any problem.
Seems like Canva doesn’t like the compression as well.
As Canva has over 60 million monthly active users across the world, and from my understanding they have zero intention to support OpenType features (Heck they don’t even support kerning or even basic ligatures yet, sadly.), so if you ever consider re-adding the compression to FC, I would leave that for the user’s choice as a checkbox or something to have the compression on or off. The main reason for this is because I would still need to support my paying customers who use older versions of Photoshop and clients who use Canva with my fonts.
Canva even fails to support simple Latin fonts with a single kern feature. I am sure they can fix their software, but someone has to report these issues. We would like to contact them, but it would help if we could provide a sample font.
Can someone please provide such font so we can contact them? Also feel free to contact them yourself!
For now we have a work-around available in our software, which seems to overcome the Canvas issue. Just uncheck “Optimize storage of OpenType layout features”.
I have downloaded Lato from latofonts.com and opened the regular style in FontCreator. I renamed it to Lota (to respect the license) and exported with Optimize enabled.
Interesting.
I don’t know, when I tried to use Delicattes font with optimization, it didn’t work. But when I took the optimized font and “broken up” the classes, and then uploaded it to canva, it worked again.
I suspect there is/was a bug in Canva that somehow did not occur when you slightly changed the OpenType layout features, so at first it sounds plausible it was due to classes. But I don’t think the Canva bug is related to classes.
